Job Details
Situated near the Texas border and known for its early ties to rock n roll, Clovis, New Mexico, is home to Plains Regional Medical Center (PRMC), a not-for-profit hospital with 106 licensed beds that serves the eastern New Mexico and West Texas areas, managed by Presbyterian Healthcare Services and guided by a community-based Board of Trustees.
The CNE is focused on developing a highly effective, accountable and professional nursing and clinical community for the exceptional patient and employee experience, achieving high reliability in clinical outcomes, and meeting budgetary/ financial performance for the areas assigned. This position is responsible for ongoing regulatory readiness, collaboration to ensure safe and effective nurse staffing, and integration with key areas to achieve efficient operations, patient placement and resource utilization. Leader for the patient experience and is responsible to drive results, ensure appropriate patient and family involvement, timely resolution of complaints and sets the overall tone where the Presbyterian Promise and excellence is the norm. This position provides leadership for nursing departments, new program development, and continuous improvement projects, and assists with cross departmental initiatives.
Qualifications
- Masters Degree required in nursing or related field.
- Doctor of Nursing Practice degree desired.
- Six to eight years of progressive leadership in nursing and clinical services in complex clinical environments.
- Active RN license required, RN-NM.
- The incumbent must possess both clinical and managerial skills and have the competencies to operate within a complex environment where the position holder manages through the use of influence skills rather than traditional hierarchy skills.
- Must have demonstrated results of being able to make and sustain changes in a clinical leadership role.
- Key competencies required include: excellent communication and interpersonal skills, the ability to work across diverse levels within the organization (professional and support staff), diagnosis of organizational issues, and the creativity to propose solutions and coach organizational members to reach the desired outcomes.
Responsibilities
- Champion and engage in interprofessional collaboration among nursing, medical and allied health professionals to achieve optimal patient care service outcomes and effective integration of care to meet or exceed patient, family, staff and provider experience and expectations via the Presbyterian Promise.
- Lead efforts to maintain ongoing regulatory readiness through process improvement, measurement and policy oversight.
- Through successful management of resources, assure that recruitment, orientation, education, certification, communication and retention needs of qualified nursing and support staff are met. Meet overall and first year employee turnover goals.
- Create and continually promote a positive and collaborative climate which promotes strong direct care nursing/ staff engagement to participate in decisions that influence the establishment and attainment of unit, department, and hospital objectives including the responsibility for patient satisfaction, quality outcomes, and their own growth and professional competencies.
- Ensure a practice environment that enables the implementation of evidence-based nursing best practices that are consistent throughout the organization and aligned with the organizations broader high reliability quality improvement plan.
- Support of Shared Governance Model and Partners in Care committee within the facility through planning, improvement, and implementation of their body of work.
- Prepare, monitor, and document adherence to budget for the nursing and support services. In collaboration with the facility finance business partner, evaluate the effectiveness of tools utilized for monitoring nursing unit productivity and staffing. Evaluate nurse staffing and ensure adequacy and safety, recommends improvements to the staffing model.
- Continuously improve patient care services through innovative service enhancements, exploration of developmental opportunities, coordination of initiatives across multiple departments, performing benchmarking, market and competitor analysis, understanding quality and cost drivers; actively lead performance improvement initiatives and monitor nursing-sensitive quality and safety indicators.
- Be driven to achieve continuous improvement in quality of clinical care and skilled in the use of data to drive change.
- Evaluate and improve the quality of nursing care provided; redesign and improve models of care that are integrated with the care team and deploy; monitor effectiveness.
- Provide input for priorities, timing and methods to ensure that training and development of nursing personnel is in place for routine and ongoing validation of competency for new processes and required skills.
- Support, coach, and mentor others to succeed with change; develop leadership capacity of direct reports and teams.
- Create a positive, collaborative work environment and serve as a resource for other leaders in regard to nursing communication and integration issues.
- Understand, develop, and exercise political acumen in internal and external relationships to strengthen the contribution of nursing in the organization and system.
- Maintain relationships with physicians and administration in the coordination & planning of activities related to the nursing services organization. In partnership with the facility Hospital Chief Executive and Medical Director, participate in the planning and development of services, expansion plans, growth, etc.
- Actively participate in implementing the organizations strategic plan at the facility level.
- Provide leadership and active involvement in nursing recognition events; represents PHS in relevant external professional and community activities.
- Accountable for integration of services for clinical quality, patient safety, regulatory compliance within PMG clinics and enhancing a clinical environment that is patient centered. Partner with PMG nursing and leaders to ensure alignment with the hospital's goals and objectives.
- Performs other functions as required.
Benefits
We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
Salary for this role: $127,341- $159,176
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
USD $76.52/Hr.
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.