Job Details
Job Description
CLOSING DATE: OPEN UNTIL FILLED
ABOUT THE DEPARTMENT OF TRANSPORTATION (MCDOT) :
MCDOT's mission is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. MCDOT supports its residents, commuters and visitors with transit options and infrastructure that provides seamless transportation services to the public.
ABOUT THE DIVISON OF TRANSIT SERVICES
The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division plans, schedules and manages the County's Ride On bus system consisting of County owned and operated buses. The Ride On system is designed to complement the service provided by the other transit providers in the County and provides almost 21 million trips per year.
WHAT YOU WILL BE DOING :
The Division of Transit Services seeks to fill a Transit System Information Systems Technician position. This position is responsible for internal consultant in team-based processes to specify, acquire, install, and operate leading-edge transit information/ communication systems, and hands-on technician. In the internal consultant role, the employees provide technical and practical input for the development of specifications for new/improved bus-based information and communication systems. In the technician role, the employees test, install, maintain, and repair complex transit information/ communication systems having integrated electro-mechanical components; they also train others on and oversee their use.
Duties include but are not limited to the following:
- Performs bench and field repairs to the component level on a networked SmartCardsystem digital video system and Wi-Fi support.
- Oversees daily operations of SmartCard system/Fareboxes, including the resolution of system hardware, software, and communication (i.e. Routers) problems.
- Develops and implements training plans to ensure Bus Operators and other employees are trained in system use.
- Oversees the daily compilation, retrieval, and storage of the SmartCard field database. Prepares database reports. Queries database and assists in analysis of data for all electronic devices.
- Maintains the preventive maintenance, repair, and spare parts inventory database.
- Provides technical and practical input on the specification, acquisition and installation of hardware and software and any associated facility modifications, telecommunications, or radio issues.
- Provides liaison between department's divisions, management, and contractors on the SmartCard system. Makes recommendations for system improvements and other leading-edge systems and sub-systems.
- Develops, recommends, and provides supporting documentation for the department's budget. Manages a budget to ensure adequate funding is available for supplies and parts.
- Assists office staff in the operation of personal computers and applications software.
- Serves as fleet coordinator for staff vehicles.
- Drives a passenger bus, with air brakes, during training, demonstrations, and operational emergencies.
WHAT WE ARE LOOKING FOR IN A CANDIDATE: - Selected candidate will be organized, exhibit a keen attention to detail, and possess strong time management skills.
- Superior written and verbal communication skill.
- Excellent relationship building and customer service skills with the ability to work cross-functionally with all levels of employees and leadership.
- Demonstrated experience in the use of technological guidelines and the tools of the trade to install, maintain and repair equipment and to perform electronica and electro-mechanical duties.
ADDITIONAL INFORMATION :
This position
REQUIRES possession of a valid commercial driver's license and the ability to drive a county vehicle.
This position requires the ability to attend meetings or perform work at locations outside the office and sometimes during evening (after work) and/or weekend hours.
The individual selected for this position will be considered an "Essential Employee." Essential employees must report to work during a period of general emergency or liberal leave .
This position will require a criminal record check/background investigation.
To ensure a positive workplace and to comply with federal, state and County laws, the incumbent is responsible for completing mandatory trainings within the first three to six months or within the specified timeframe.
For information about Montgomery County's comprehensive benefit offerings, please visit the
MCG Careers Total Rewards webpage and check out our competitive benefits!
The anticipated salary range in hiring for this position is: $58,578 - $75,612
Additional Employment Information
OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.
Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to ...@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at19A-12 of the County Code . Additional information about outside employment can be obtained from theEthics Commissionwebsite.
Minimum Qualifications
Experience: Three (3) years of journey level experience in the troubleshooting and installation of microprocessor based electronic systems, revenue handling equipment or communication systems.
Education: An Associate of Arts Degree in electronics technology or a related field.
Equivalency: An equivalent combination of education and experience may be substituted.
LICENSE: At the time of employment application: - Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Upon completion of bus driver training by Montgomery County: - Possession and maintenance at all times of a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements; from the employee's state of residence.
Preferred Criteria
There are No Preferred Criteria Assessments .All applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview.Employees meeting minimum qualifications of the same grade or higher will be placed on the Eligible List as a "Transfer" candidate and may be considered for an interview.
Preference for interviews will be given to applicants with experience in the following.
Please address this information in a separate section of the resume.:
- Experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting.
- Experience working with GPS route schedule.
- Experience independently solving technical problems concerning revenue and electronic systems and equipment.
- Experience with LAN support, departmental programs, server administration and network equipment.
- Experience providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Minimum Salary 58578
Maximum Salary 92646
Currency USD