Job Details
The Brand-New Lifestyle AC Hotel by Marriott Pasadena at is looking for a General Manager to open and operate this hotel! The general manager will hire, lead, direct and guide the organization to an award-winning status from its inception. The AC Hotel Pasadena is scheduled to open in Dec 2024 with 194 rooms complete with roof top bar and spectacular views. The general manager s key area of focus will be to hire and train cast members who will bring positive energy, high morale and be highly engaged in embracing Marriott s vision of the brand to inspire guests to have fun. The General Managers will be required to replicate the culture where AC Hotel s service is all about creating experiences that are fun, harmonious, discerning, and modern for guests looking for an oasis from the mundane. The general manager is responsible for selecting talent for the AC Hotel Pasadena who are a cultural fit in delivering on this unique brand experience. The General Manager will leverage all team members to effectively promote and sell this one of a kind and first of its kind lifestyle brand hotel in the market to achieve number one ranking in the market in Trip Advisor, Rev Par index in Smith Travel and top 5% ranking of all AC Hotels within Marriott. If you are up for the challenge, then read on.
The General Manager while maintaining the property in like new condition at all times, will function in an autonomous setting applying their own style and technique to achieve: sales and profit goals, RevPAR goals, cost saving goals, energy saving goals, worker's compensation and general liability insurance cost savings goals.
The General Manager will be responsible for annual budgeting and the marketing plan. The general manager is responsible for producing the 30-60-90 day forecast to ensure our profit goals are met. The general manager will implement and enforce a weekly schedule program which will ensure payroll, (the number one controllable) is always within budget.
AC Hotels are known for their B&F, their beverage and food concept which offers a dynamic atmosphere, selective mix of beverages, and delectable small plates. The general manager will direct our AC Lounge and roof top bar to become the perfect place for Breakfast, lunch and dinner, before the long commute or after an event. The AC Hotel Pasadena, residing within minutes of corporate neighbors like KP, AT&T, Morgan Stanley and more, will be a prime area for the general manager to make the B&F concept thrive. This half leisure community, half corporate market provides a labor pool that is robust and generally very conscientious, concerned and genuinely engaged.
Five years Marriott experienced required. Experience as general manager, sales, revenue management, and food and beverage are critical. Additional experience in having gone through an opening or flag change required. Must be able to work with limited direction and get excited about setting and achieving goals for themselves and their team.
These are the foundations for outstanding customer experiences resulting in high profits.
Requirements:
The general manager for the AC Hotel in Pasadena is expected to:
- write and implement the annual budget
- write and implement the annual marketing plan
- achieve budgeted GOP dollars and percentage
- maintain costs within goal for areas such as food cost, labor cost, energy cost, maintenance cost etc.
- implement energy efficiency initiatives and controls to achieve budgeted energy cost
- produce and achieve 30-60-90 day forecast to be within 3%
- review weekly cash flow worksheet in order to monitor and pay all accounts payable in timely fashion
- review and enforce weekly schedule worksheet to be on budget
- institute programs to effectively reduce worker's compensation and general liability insurance costs
- reduce unemployment insurance costs through effective employee review process and progressive discipline program
- comply with and engage in all brand marketing and product initiatives
- ensure all employees receive and are compliant with all brand required training along with other industry training to cultivate future leaders
- achieve outstanding BSA inspections through high GSS scores, high cleanliness scores, high condition scores and high compliance with brand standards.
- maintain employee turnover at or below 50% through high degree of employee engagement
- become involved in trade organizations and local government organizations as appropriate
- engage team to be involved in community projects as prescribed by Marriott and local initiatives
- be aware of, and comply with local ordinances from agencies like the board of health, liquor authority, zoning officials
General Manager should be a self-starter, with high-energy, goal oriented and able to communicate with multi-cultural backgrounds of both guests and employees. Experience with Microsoft XL is a plus. Exceptional math skills helpful. Certification in OY2 revenue management is also a plus. EOE.