Operation Manager

Job Details

Summary

• The Operations Manager is responsible for ensuring the safe and efficient operation of all day to day operations for their local Sky Cafe station.

Job Responsibilities

• Overall Job Duties
• Promote and embody the company core values, ensuring all team members are committed
• Responsible for providing a safe and secure work environment for all employees
• Promote a Safety-First environment within the workplace
• Participate in building a monthly forecast for all flight activities and base expenses
• Assist in managing corporate financial expectations to maximize profit to budget
• Responsible for all scheduling activities as it relates to Duty Managers, Leads, Transport and Warehouse departments
• Manage and review Daily Labour Percentage (DLP) /Revenue performance and adjust accordingly
• Manage and maintain carrier/company KPI expectations
• Lead regular employee/leadership engagement meetings
• Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
• Adhere to all policies and follow established procedures
• Participate in required meetings, providing input and recommendations
• Conduct appropriate Operational/Safety briefings
• Conduct training and provide ongoing training support to all staff.
• Perform audits ensuring all employees are following Company policies and procedures
• Communicate regularly with your General Manager as it relates to the operation
• Accountable for meeting or exceeding all safety, financial, and operational objectives
• Assess and develop leadership to maximize potential (succession planning)
• Have a complete understanding of all contract details by carrier and base to ensure we are maximizing our revenue for each carrier handled.
• Identify high potentials (HIPOTS) for future growth and development within the company
• Actively participates in the Safety Management System (SMS)
• Ensure GPET incident report (Safety Management System SMS) is generated and sent out within 3 hours of occurrence
• Ensure all required training is completed to company standard
• Perform all functions of all operational positions, as needed
• Delegate job duties as required and ensure completion
• Ensure timely execution of all required duties and expectations
• Perform other duties as assigned

Work Environment

• Exposure to extreme temperature changes and noise
• May be required to work in a cold room of 4 degrees or less for extended periods of time
• Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis as per the physical demands analysis for the task at hand
• Regular standing, bending, and lifting during shift
• Must be able to work at heights up to 25 feet or more depending upon type of aircraft
• Able to perform job duties outside in all weather conditions

Core Competencies

• Efficiently work as part of a team, as well as independently without direct supervision
• Effective verbal and written communication skills, with individuals at all levels of the organization
• Ability to thrive and adapt in a fast-paced environment
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Excellent prioritizing, time management and organizational skills
• Proficient in Microsoft Excel, Word, G Mail, Google Drive
• Attention to detail in all areas of work
• Confident, consistent, decisive personality
• Willingness to learn and adapt to a changing work environment
• Ability to ensure confidentiality of sensitive information
• Strong skills in conflict resolution
• Possess a strong safety focus
• Strong customer service mindset
• Ability to organize and manage multiple priorities
• Excellent interpersonal skills and a collaborative management style
• A demonstrated commitment to high professional ethical standards and a diverse workplace

Requirements

• Be at least 18 years of age
• 3 - 5 years of leadership experience
• Possess a valid driver s license and maintain in good standing
• Ability to work on a permanent basis in Canada
• Obtain a clear criminal record
• Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
• Must obtain necessary airport vehicle operators permit and maintain in good standing
• Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
• Ability to work within the required time parameters
• Ability to work nights, weekends, holidays, and varying schedules
• Must successfully complete airline and corporate specific training programs and recertification
• Must have the ability to travel as required
• Must have current passport and maintain in good standing

 Gat Airline Ground Support

 05/13/2024

 San Diego,CA