Job Details
General Overview
The Sales Associate is a key employee in maintaining good customer service. A sales associate is responsible for serving customers and accurately recording all sales, as well as assisting with store responsibilities, such as restocking the sales floor and keeping the store neat, clean, and organized. The Sales Associate reports to the Key Holder or Store Manager, as designated.
Specific Duties / Responsibilities:
Customer Service
- Ability to clientele and understand the customer needs
- Possess the capacity to learn about the finest details of our range and communicate the minnow philosophy to customers
- Able to suggestively sell
- Always act in the best interest of the customer
General
- Arrive on time and floor ready
- Maintain a healthy work environment
- Provide constructive feedback to the shop management
- Respond well to feedback from management and follow directives
- Able to identify a problem and properly report it
- Understand surrounding community and suggests ideas
- Maintain a visually enticing store that is neat, clean, and organized
- Actively pursue additional product knowledge as needed
- Prioritize workload to maximize efficiency and minimize the impact on customer experience
- Ability to think creatively in business and seek sales opportunities
- Restocking what has been sold
- Assist in receiving new merchandise
- Respond promptly to emails from management
- Ability to effectively communicate with store team
- Abide by minnow policies and procedures
- High level of ownership, accountability and initiative
Qualifications / Skills
- High School diploma or equivalent combination of education and sufficient work experience
- 1+years retail experience
- Strong verbal and written skills
- Ability to communicate effectively
- Ability to perform effective selling techniques to achieve sale and repeat business
- Basic computer skills
- Physical requirements: lift/carry/move 40lbs. minimum including fixtures and product
- Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business