Job Details
SummaryThis position is located in the General Services Division, Office of the Executive Director, Bureau of Consular Affairs (CA/EX/GSD). The General Services Division (GSD) provides domestic procurement, contracting, travel, general services, and logistical support to the Bureau, and is responsible for the shipment of consular accountable items to all overseas posts.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates04/26/2024 to 05/09/2024* Salary$117,962 - $153,354 per year* Pay scale & gradeGS 13* HelpLocation1 vacancy in the following location:* Washington, DC 1 vacancy* Remote jobNo* Telework eligibleYes-This position is required to be physically in the office (downtown Washington DC) three days per week, including Wednesdays. The employee may be permitted to telework (but not remote work) up to two days per week, at the discretion of the supervisor (unless government/Department/Bureau policy changes).* Travel RequiredNot required* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential13* Job family (Series)0342 Support Services Administration* Supervisory statusYes* Security clearanceTop Secret* Drug testYes* Position sensitivity and riskCritical-Sensitive (CS)/High Risk* Trust determination processNational security* Announcement numberCA-2024-0158* Control number788606900HelpThis job is open to* Individuals with disabilities* Federal employees - Competitive serviceCurrent or former competitive service federal employees.* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.* Land & base managementCertain current or former term or temporary federal employees of a land or base management agency.* Military spouses* Family of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.* Peace Corps & AmeriCorps Vista* Special authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.* VeteransClarification from the agencyStatus Candidates, Noncompetitive, Former Federal Employees with Reinstatement Eligibility, Land & base management, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAP.HelpDuties* Plans, organizes, and manages the following activities that make up the primary functions and responsibilities of the assigned organization: Logistical Support; Warehouse Operations; Asset Management; Mailroom Services; and Travel Program Management.* Monitors the status of customer requests for the services provided by the organization via email and internal tracking systems.* Carries out the full range of supervisory duties and responsibilities typical of first-level supervisors.* Plans and conducts studies and analyses to review and evaluate the operating efficiency and effectiveness of the assigned activities.HelpRequirementsConditions of Employment* U.S. Citizenship is required.* Incumbent will be subject to random drug testing.* Must be able to obtain and maintain a Top Secret security clearance.* Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/QualificationsApplicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.Examples of qualifying specialized experience include:* Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.* Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.* Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.* Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.* Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.In addition, qualifying specialized experience must demonstrate the following:* Experience planning, coordinating, and providing travel management service, control of non-expendable property, and the storage and distribution of valuable and sensitive materials.* Experience conducting studies and analyses to evaluate the operating efficiency and effectiveness of services provided to customer organizations.There is no substitute of education for specialized experience for the GS-13 position.In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:* Ability to assign, review, and supervise the work of others;* Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;* Ability to adjust to change, work pressures, or difficult situations without undue stress;* Willingness to consider new ideas or divergent points of view; and* Capacity to "see the job through."EducationEducation requirements do not apply to this vacancy announcement.Additional information* For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) ###-#### or ...@state.gov.* If eligible, telework agreements may be permitted with supervisory approval.* Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:* Knowledge of Support Services.* Skill in Property Management and Inventory Management.* Knowledge of travel laws, regulations, policies and procedures.* Knowledge of qualitative and/or quantitative methods to identify, analyze, and improve program effectiveness.* Skill in program and management analysis.* Skill in customer service.Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.You may preview questions for this vacancy.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.2. Performance appraisal, if applicable. Most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal must be submitted by reinstatement eligible applicants applying to a position with a higher grade or more promotion potential than previously held and current or former Land Management employees.All other current and former Federal employees are strongly encouraged to submit their performance appraisal for the hiring manager's consideration. If an appraisal is not available, you may provide a statement from you and/or your supervisor with an explanation along with your servicing HR Office contact information.Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the current Federal employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.3. Most recent SF-50s (Notification of Personnel Actions), if you are a current or former Federal employee (including those applying under a non-competitive or special hiring authority). The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.4. Veteran Documentation, if applicable.* Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.* If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.* For more veterans' preference information, visit the USAJOBS Help Center.5. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.6. ICTAP/CTAP documentation, if applicable. Visit our agency's ICTAP and CTAP sites for required documentation.7. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.* How to ApplyPrepare your application in USAJOBSTo start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ETAlternate Application ProceduresIf applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Agency contact informationNoelle ChandlerPhone000-###-####Fax000-###-####...@state.govAddressU.S. Department of State600 19th Street, N.W.Attn: CA/EX/HRDWashington, District of Columbia 20520United StatesLearn more about this agencyNext stepsAfter all application packages are received, we will review applications and evaluate applicants' qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the "How You Will Be Evaluated" section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* After a selection is made.For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestHelpRequired DocumentsAll required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.2. Performance appraisal, if applicable. Most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal must be submitted by reinstatement eligible applicants applying to a position with a higher grade or more promotion potential than previously held and current or former Land Management employees.All other current and former Federal employees are strongly encouraged to submit their performance appraisal for the hiring manager's consideration. If an appraisal is not available, you may provide a statement from you and/or your supervisor with an explanation along with your servicing HR Office contact information.Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the current Federal employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.3. Most recent SF-50s (Notification of Personnel Actions), if you are a current or former Federal employee (including those applying under a non-competitive or special hiring authority). The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.4. Veteran Documentation, if applicable.* Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.* If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.* For more veterans' preference information, visit the USAJOBS Help Center.5. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.6. ICTAP/CTAP documentation, if applicable. Visit our agency's ICTAP and CTAP sites for required documentation.7. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.HelpHow to ApplyPrepare your application in USAJOBSTo start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ETAlternate Application ProceduresIf applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Read moreAgency contact informationNoelle ChandlerPhone000-###-####Fax000-###-####...@state.govAddressU.S. Department of State600 19th Street, N.W.Attn: CA/EX/HRDWashington, District of Columbia 20520United StatesLearn more about this agencyNext stepsAfter all application packages are received, we will review applications and evaluate applicants' qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the "How You Will Be Evaluated" section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* After a selection is made.For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.Read moreFair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestPrintShare* Email* Facebook* LinkedIn* TwitterHelpOverview* Accepting applications* Open & closing dates04/26/2024 to 05/09/2024* Salary$117,962 - $153,354 per year* Pay scale & gradeGS 13* Location1 vacancy in the following location:* Washington, DC 1 vacancy* Remote jobNo* Telework eligibleYes-This position is required to be physically in the office (downtown Washington DC) three days per week, including Wednesdays. The employee may be permitted to telework (but not remote work) up to two days per week, at the discretion of the supervisor (unless government/Department/Bureau policy changes).* Travel RequiredNot required* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential13* Job family (Series)0342 Support Services Administration* Supervisory statusYes* Security clearanceTop Secret* Drug testYes* Position sensitivity and riskCritical-Sensitive (CS)/High Risk* Trust determination processNational security* Announcement numberCA-2024-0158* Control number788606900This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/788606900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.