Job Details
TGI FRIDAYS // Store 2036
12281 Tech Road
Silver Spring, MD 20904
Role Purpose
To present a positive first impression of TGI Friday s friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.
Key Responsibilities & Accountabilities
- Greet incoming and departing Guests warmly
- Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.
- Promptly answer incoming calls to the restaurant and provide appropriate service.
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
- Entertain the wait with Fun, Food and Beverage.
- Tend to special Guest needs and requests.
- Following all relevant brand standards for service
- Food, Beverage and Experience.
Qualifications Requirements
- Friendly and outgoing by nature
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate Guests needs to W/Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
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