Job Details
We re always looking for talent that believes in having fun. At PENN Entertainment, you ll get to be a part of an exciting industry, where the days and nights are fast paced. You ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Handles money according to procedure
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
- Promotes casino events and programs
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains clean and stocked workstation
- Must be 21 years of age
- High school diploma; or GED equivalent
- Read, write legibly, understand and speak English
- Excellent customer service/communication skills
- Prior serving experience preferred
- Count money and change correctly
- Know or is able to learn tray service, cocktail ingredients
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to lift and carry 25 lbs. (full cocktail tray) for extended periods of time
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
We ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino .
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer