Job Details
**Senior Property Field Adjuster**
**Primary Location:** Independence , OH **Other Locations:**
**Job ID #:** JR20216115
**Category:** Claims **Share this job**
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Senior Property Field Adjuster $2,000 Sign-On Bonus for External Hires
This position handles highly complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, evaluation, and negotiation of high complexity claims. Employs discretion and independent judgment to ensure compliance with state and federal law; and with historical company, technical, and customer service Best Practices
RESPONSIBILITIES/JOB DUTIES
1. Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements
Senior Property Field Adjuster $2,000 Sign-On Bonus for External Hires
This position handles highly complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, evaluation, and negotiation of high complexity claims. Employs discretion and independent judgment to ensure compliance with state and federal law; and with historical company, technical, and customer service Best Practices
RESPONSIBILITIES/JOB DUTIES
1. Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses.
2. Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
3. Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
4. Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.
5. Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, etc.
6. Control expenses for areas of responsibility.
7. Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
8. Identify cross-sell opportunities based on members product needs and service requests. Enhance member relationship by diversifying use of products and services. Provide sales leads to insurance, travel and other departments as appropriate.
9. Perform other duties and responsibilities as assigned or required.
QUALIFICATIONS
Education
Four year college degree or equivalent combination of education and experience required. Evidence of continuing education (i.e. industry designations) preferred.
Experience
Ability to service claims of low, moderate and higher complexity as normally acquired through 5-15 years experience. Multi line business experience desirable.
Knowledge/Skills/Competencies
Advanced understanding of:
* Vehicle repair procedures and issues or;
* Building repair procedures and issues or;
* Third party liability issues.
Moderate computer and line of business technical software skills required.
Moderate knowledge of fault assessment and subrogation principles required. Moderate leadership competencies necessary.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
Special:
Valid driver's license with a level of financial responsibility required by the club and an acceptable motor vehicle record required for field positions.
**Remarkable benefits:**
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer
**Benefits Made for You:**
**Competitive Pay**
AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.
**Employee Development**
We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.
**Time Off**
To help our employees achieve proper work/life balance, we offer paid volunteer time off.
**Retirement Programs**
AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.
**Benefits Made for You:**
**Competitive Pay**
AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.
**Employee Development**
We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.
**Time Off**
To help our employees achieve proper work/life balance, we provide paid vacation, sick, holiday, and paid volunteer time.
**Retirement Programs**
AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.
**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**
Lola Israel | Recruitment Lead Consultant
**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**
Lola Israel | Recruitment Lead Consultant