Job Details
Kick Back Host page is loaded **Kick Back Host**
**Kick Back Host**
locationsGlen Allen, VA time typePart time posted onPosted 26 Days Ago job requisition idR10998 Property Location:
11049 West Broad Street - Glen Allen, Virginia 23060-5937**YOU BELONG AT DRURY HOTELS.**
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
**WHAT YOU CAN EXPECT FROM US**
**So. Much. More.**
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
* *Incentives -* Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results
* *Work-life-balance* Flexible scheduling, paid time off, hotel discounts and free room nights
* *Career growth -* Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
* *Health and well-being -* Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
* *Retirement -* Company-matched 401(k)
* *Award-winning* - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!)
**BASIC FUNCTION & JOB DUTIES:**
Under general supervision, prepare the 5:30 Kickback and provide exceptional customer service for guests following Company policies and procedures. This includes maintaining the kitchen/lobby area in a clean, well-organized manner and assists guests with Kickback service with food preparation and clean up and ensuring food safety standards are met. Additional responsibilities include ensuring supplies are fully stocked at appropriate levels. Presents a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and co-workers. Has general knowledge of the hotel, area and events to answer guests questions.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
**GENERAL KNOWLEDGE, SKILL AND ABILITY**:
Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and hotel services.
Requires ability to conduct accurate inventory of food items and calculate order levels.
**Rise. Shine. Work Happy. Apply Now.**
locationGlen Allen, VA time typeFull time posted onPosted 30+ Days Ago At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Thats the Drury Way. Our 5,000 team members work togetheracross 150 hotels in 26 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE