Job Details
** MEDICAL CUSTOMER SERVICE REPRESENTATIVE**
**Job Category****:** Customer Service **Requisition Number****:** MEDIC01415 Showing 1 location **Job Details**
**Description**
Siouxland Community Health Center has an opening for:
**MEDICAL CUSTOMER SERVICE REP**
**1-Full-time (Approximately 40 hours per week) South Sioux City Location**
Successful candidate must have solid experience & advanced knowledge of:
* Strong communication skills
* Previous successful work experience providing exceptional customer service
* Experience in a medical clinic setting strongly preferred
* Strong and proficient data entry skills
* Health insurance knowledge or background a definite plus
* Bi-lingual Spanish strongly preferred
* Ability to multi-task and work quickly and efficiently in a stressful environment
Successful candidate must be able to perform primary functions of position:
* Enthusiastically and consistently exhibit exceptional internal and external customer service skills
* Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes
* Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.
* Meet or exceed collection standards of obtaining patient co-payment
* Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity
Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Team Player****:** Works well as a member of a group
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity
**:**
**Motivations**
**Preferred**
**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**