Job Details
**Customer Service Employee**
Share Deadline: Mar 13 Country: Netherlands Location: Schiedam Job-ID: R0038527 Job category: Sales and Product Service Dormer Pramet is a global manufacturer and supplier of tools for the metal cutting industry. Our comprehensive product program encompasses both rotary and indexable drilling, milling, threading and turning tools for use in a wide variety of production environments.
Our product brands include Dormer and Pramet, with Precision Twist Drill and Union Butterfield also available in North America.
An extensive sales and technical support service operates from 30 offices, serving more than 100 markets worldwide. These are supported by dedicated production facilities in Europe and South America and a highly developed distribution and logistics network.
**Main responsibilities**
* To act as first point of contact for customers from enquiry to order / cash collection.
* To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction.
* Manage and develop existing business in line with customer segmentation, rules and procedures.
**Your profile**
We are looking for a new full-time colleague with at least 3 years experience in a similar, customer service role within an industrial environment. You have at least a completed MBO-4 relevant education. A good command of Microsoft Office programs such as Excel and Word are a plus. You speak Dutch and French fluently because of speaking Dutch, Belgium and Swiss Customers. You also have a good working knowledge of English.
To work in a large international company and the opportunity to develop yourself further.
An employment package with good primary and secondary conditions is of course part of our offer, such as a 13th month, pension scheme, 25 vacations and 6 ATV days.
Our organization is characterized by diversity, and we offer all employees the opportunity to contribute to and benefit from this in our daily work.
**Application**
Please send your application no later than **March 14th, 2022**. You can apply via Sandviks intranet, career site of Sandvik, Job ID: R0038527.
Prior to this recruitment, we have already decided which advertising channels and marketing campaigns we wish to utilize, and we respectfully decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.
**Deadline:** Mar 13
**Job-ID:** R0038527
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