Job Details
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!Position Summary:The Custodian will be responsible for the general upkeep and maintenance of our guest restrooms throughout the park and will maintain them in accordance to park standards and procedures regularly checking on them.What you Get to Do:Maintain the overall cleanliness of all park bathrooms to including surfaces, floors, and restroom areas within designated area.Enhance guest experience by actively helping Guests with any Questions or Requests.Responsible for restocking restroom supplies as needed.Report any concerns or repair needs in restroom facilitiesNotify leadership of any supplies neededPositively engage Guests and answer any questions or address any concerns raised in a friendly and professional manner.Will also monitor and respond to inappropriate guest behavior to include enforcing rules and restrictions, regulating guests' actions, and reporting issues to management and security.Be able to work on your feet for long periods of time.Assist Park Area Ambassadors with other custodial duties when coverage or support is needed.Complete opening and closing proceduresDirect guests to attractions throughout the parkAssist with park emergencies, including inclement weatherReport any concerns or repair needs in restroom facilitiesNotify leadership of any supplies neededPerform other duties as assignedWhat it Takes to Succeed:At least 16 years oldStrong team playerCommitment to exceptional guest serviceStrong communication, interpersonal and multi-tasking skillsAbility to remain calm, troubleshoot and make quick decisions in stressful situationsAbility to thrive in a fast-paced environmentAbility to stand and walk for entire shiftAbility to climb on ladders, stadium steps, and uneven surfacesAbility to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistanceAbility to train on and properly use protective gearComfortable working around water and animalsAble to work indoors/outdoors in all weather conditionsScheduling flexibilityThe perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.