Job Details
Cheetah Clean Auto Wash has reinvented full service cleaning with a modern take on exterior and interior automotive cleaning. This location uses only the best technology with flat belted
conveyors and European modeled interior cleaning lines. Join the largest and most innovative car wash facility in Kentucky!
The General Manager is ultimately responsible for his/her store s successful operation and profitability. This person also supports hiring, on boarding, training and best practices for all area locations.
Car Wash/Management experience is required.
Key Duties and Responsibilities
Lead by example and showcase the standard for customer service, quality and cleanliness
Create a positive and fun working environment
Continuously educate store teams on products, services, promotions and/or operational initiatives
Act as the store expert on the POS system, wash equipment, application processes and service initiatives
In partnership with the Operations and Training Manager, hire or promote, train and evaluate Supervisors, Sales and Crew members
Field and resolve customer or employee issues, partnering with CEO, Regional and District Management, Operations, Facilities, HR and Customer Service teams as needed.
Manage the store level claims process
Maintain proper chemical and supply inventory
Ensure all opening and closing procedures are followed
Proactively manage labor
Write staff schedule and manage call outs
Lead any other store level operational initiatives as needed
Maintain, troubleshoot and complete general repairs on wash equipment
Essential:
Minimum 2 years of experience in the retail or customer service management
Proven success in a Wash Leadership role
Excellent customer service skills
Desirable:
Understanding of wash of POS Systems, preferably DRB programming and customization
Experience with wash chemicals and their application processes
Cross trained in wash equipment troubleshooting and general repair
Potential Salaried Position: up to $86k/year with bonus opportunities.
Benefits:
- 80/20 employer paid medical benefit
- 401k matching program
- PTO
- Tuition reimbursement
- Commission opportunities
- Two free King Extreme car wash memberships.