Job Details
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Summary
The Enterprise Content Functional Technical Analyst will be primarily responsible to support the Enterprise Content Management system deployment and operations. This individual s principal goals are to support and to ensure the goals and processes are aligned with the business objectives of the organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Responsible to work with an integrated team of Enterprise Content (ECM)and Business System Process Management professionals to provide end-to-end support for corporate document management and business process management systems. Should have the ability to successfully evaluate, install, configure, and deploy the Onbase application, systems software, products, and/or enhancements to existing applications for Epic and Records Management throughout the enterprise.
Must have Hyland Onbase Certification OCSA PREFERRED
This position is open to remote candidates
QUALIFICATIONS FOR THE JOB:
CERTIFICATION(S)/NYS LICENSE(S):
Hyland Onbase Certification OCSA
Three years of experience gathering and documenting business and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis in an information technology, information services, business, analytics or related area.
PREFERRED:
A Bachelor s Degree in Computer Science, Management or a related field preferred.
OR
A satisfactory combination of education, training, and experience.
Must have a minimum of 2 years hands on experience with a Content Management System utilized in a healthcare setting
A minimum of 5 years of experience in the IT field, with at least 3 years in a technical capacity.
KNOWLEDGEABLE IN:
EHR (Electronic Health Record) vendor s application such as Allscripts and Epic is a plus
Other various Hospital applications such as Onbase, Incident Management Systems, ERP, etc
OTHER PREFERRED SKILLS:
Must be able to collaborate
Excellent written and verbal communication skills and must be able to work independently yet be a strong team player.
Possesses excellent organizational skills and is detail oriented
Must be well organized, detail oriented, highly analytical and possess strong problem-solving skills
Demonstrates the ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines.
Ability to effectively communicate within all levels of the organization and with the client base and should be able to prioritize daily tasks.
Experience and knowledge of the Microsoft Office Suite including Visio and Project
Understanding of software User Interface design, software development life cycle or Joint Application Development, and knowledge or exposure to project management methodologies.
Knowledge or experience in a multi-tiered architectural environment, SDLC, and a familiarity with web-based technologies
Must be able to work independently as well as work as part of a fast-moving team
Health Care Experience and Knowledge of New York City Health and Hospitals Corporation are a plus.
SPAN OF CONTROL (# and Type of Staff Directly Supervised)
Supervise 2-3 Functional Analysts