BDC/Call Center Agent


Job Details

Jim Coleman Toyota is hiring a BDC Agent!

Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement.

BDC Representative Duties and Responsibilities

  • Serves customers by providing information and schedule appointments
  • Attracts potential customers by making phone calls and emails.
  • Maintains customer records and update online leads.
  • Prepares product report by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Perform other duties as assigned by management

Requirements
  • Excellent people skills
  • Excellent telephone skills
  • Task oriented
  • Team player
  • Strong computer skills
  • Integrity
  • Strong work ethic and self-motivation
  • Automotive Knowledge a plus

Experience:
  • Dealership call center or business development preferred (not required)
  • Telephone marketing or sales
  • Office reception or retail counter

Applicants have rights under Federal Employment Laws:

Family & Medical Leave Act (FMLA):

Equal Employment Opportunity (EEO):

Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)





 Jim Coleman Toyota

 04/26/2024

 Bethesda,MD