Job Details
- Bachelor s Degree preferred, with a focus on technical fields or related disciplines
- Minimum 5 years of management experience, preferably in Sales/Marketing or Operations Management
- Minimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance
- Proficiency in accounting, including P&L management and budgeting
- Strong interpersonal and communication skills
- Ability to work with all levels of management
- Self-motivated with excellent motivational skills
- Proficient in multitasking, time management, and analytical skills
- Computer proficiency, especially in Microsoft Office
- Location: Santa Clara, CA, with 1-2 days per week travel to Gilroy, CA
Essential Duties and Responsibilities:
- Oversee production and operations at the bottling water plant and satellite branches, with specific attention to service-related activities such as HVAC, Plumbing, and maintenance
- Drive business growth and profitability through efficient management of service operations
- Safeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams
- Monitor and control overtime and temporary labor usage, particularly in service departments
- Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area
- Motivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence
- Conduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses
- Manage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction
- Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly
- Supervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies
- Stay informed about local market competition, particularly in the service sector, and adjust strategies accordingly
- Recruit, select, and develop branch employees, with an emphasis on technical skills and service expertise
- Enforce company policies and safety guidelines, with particular attention to service-related safety protocols
- Provide training and coaching to employees, with a focus on technical skills and service excellence
- Support production supervisor and assist in administrative tasks, particularly those related to service operations
- Handle paperwork related to insurance reporting, with a focus on service-related incidents and claims
- Wear designated company uniform as required, particularly in service-related roles
- Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes
Physical Requirements:
- Equal amounts of time spent walking, standing, and sitting, with occasional lifting of service-related equipment or materials
- Hand movements include typing, grasping, and holding, particularly in service-related tasks
- Ability to communicate effectively with customers and peers, particularly in service-related interactions
- Wear personal protective equipment, when necessary, particularly in service-related activities
Total Compensation:
Base salary: $100k-120k/year + Bonus + Car allowance
- Product Discounts
- Paid Time Off
- Annual Bonus
Culligan has over 85 years of experience in water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce.
Equal Opportunity Statement:
Culligan by WaterCo makes employment decisions in a non-discriminatory manner, without regard to race, color, religion, national origin, sex, marital status, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other unlawful factor.
#J-18808-Ljbffr