Job Details
*Position Overview:*
As a Grocery Manager you will be responsible for overseeing the operations of the grocery department within the retail setting of a grocery store. You will be responsible for ensuring quality and freshness of non-perishable products while providing excellent customer service. You will be driving labor efficiency, sales, and gross profit margins in alignment with the store.
*RESPONSIBILITIES:*
* Builds and maintains customer satisfaction with the product and services offered by the company.
* Maintain a happy, full, fresh, and clean sales floor department.
* Train and supervise grocery department staff ensuring adherence to established procedures and customer service standards.
* Schedule and coordinate shifts to have proper coverage.
* Provide ongoing feedback, performance evaluations and training opportunities for the deli employees.
* Monitor nonperishable inventory levels, ordering products such as but not limited to various products to maintain a diverse and stocked selection.
* Implement inventory control measures to minimize and ensure freshness.
* Ensure that all non-perishable products meet quality and safety standards.
* Work with suppliers to select and maintain high quality non-perishable products.
* Ensure grocery products are presented attractively and in compliance with health and safety regulations.
* Handle customer inquiries, concerns, and special requests in a prompt and professional manner
* Setting and achieving sales targets.
* Monitoring sales performance and implementing strategies to maximize profitability.
* Conducting regular safety training for grocery department staff.
* Oversee the cleaning and maintenance of the grocery work areas.
* Monitor expenses, control waste and optimizing cost effectiveness.
* Communicate with store management regarding inventory, sales, and any issues within the department.
* Adhere to all company safety standards.
* Perform other duties as assigned by leadership.
*Environment:*
* ServeSafe standard refrigeration temperature.
*Schedule:*
* Weekday and Weekend hours as needed.
*Experience:*
* Preferred: One (1) year grocery management or grocery sales experience.
* ServeSafe certification and or the ability to be certified within the first 90 days.
*Skills:*
* *Physical abilities*: May be required to lift-up to 80-85lbs.; standing, bending, lifting, and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature-controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc.
* *Strong communication Skills:* Ability to communicate clearly and effectively with peers and leaders on a daily basis.
* *Organizational Skills:* Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines.
* *Working in a team-based environment: *Working independently and as a team player to ensure our customers are receiving orders in a timely manner and with the highest quality.
* *Quality: *Maintain integrity and high standards of product handling from all perspectives.
* *Safety Culture: *Maintain and drive safety policies; driving for accountability of safe practices throughout shift.
Job Type: Full-time
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person