Job Details
Business System Analyst
Location: Bethesda, MD (Onsite)
Since these positions need to be heavy on the Hotel PMS product for the client, please review profiles through these lenses as well.
- PMS, OPERA, StayNTouch, Shiji, Hotelbeds, Agilysys, Infor, CloudBeds.
- Actively participate in agile ceremonies, such as Program increment planning, daily stand-ups, sprint planning, and retrospectives.
- Analyze and document current and future state business processes and identify areas for improvement.
- Collaborate with subject matter experts and quality engineer teams to ensure accurate implementation and testing of requirements.
- Collaborates with the client organization, including all stakeholders in the client organization.
- Document functional, integration, and testing requirements SLAs and operating level agreements.
- Elicit, prioritize, and document user stories and acceptance criteria in an agile development environment.
- Facilitates business requirements analysis and functional design work sessions, including creating business presentations, communications, and documentation.
- Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations.
- Identify opportunities to enhance the business partnership and planning processes.
- In alignment with all stakeholders, ensure procedures, processes, and proper change controls are adhered to on all functional changes and implementations.
Must Have:
- Lead functional design, including demonstrations to stakeholders to validate the approach.
- Created a test plan for User Functionality testing within the PMS, including integration and role-based testing for all business requirements.
- Lead the analysis of complex business processes, systems, and requirements.
- Maintain governance of initiative design documents, change control management, and maintain test scenarios.
- Methodologies: Agile Scrum, Jira, and Confluence,
- Other duties as assigned within the area of responsibility.
- Other skills used: Business Requirements, Data Analysis, Project, and Team management.
- Work closely with Workstream Leaders to define and refine product backlogs.
- Work with Discipline and Workstream Leads during development to address functional requirements and design clarifications.
- Works with external vendors to obtain additional insights, approaches, and demonstrations of solutions.