Job Details
The Operations Manager is responsible for leading day-to-day operations of a manufacturing location/area including safety, quality, efficiencies, and meeting customer expectations. Provides leadership to supervision and employees and ensures they have the proper tools to perform their jobs safely and efficiently.
Responsibilities:
Leads daily Team Performance Center meetings with the Operations team to review safety, quality, and production performance.
Conducts production Gemba walks to optimize production flow and efficiencies.
Participates and practices Lean Manufacturing practices such as Six Sigma, 5S, FMEA, and 8D Problem Analysis.
Engages the team in identifying and implementing continuous improvement projects.
Engages production floor employees in problem resolution to improve production issues/efficiencies by utilizing Lean Manufacturing techniques as needed.
Performs necessary administrative functions such as budgetary administration, employee safety, performance reviews, and employee counseling.
Participates in weekly forecast calls to meet customers shipment deadlines.
Reviews and updates Key Performance Indicators KPIs (Daily, Weekly, and Monthly) to ensure the facility is on track.
Attends pre-shift meetings to observe and provide feedback to the operations team focusing on continuous improvement.
Conducts Behavior-Based Safety observations and works with employees to ensure they are safely performing their job.
Participate in monthly site safety reviews to understand problem areas and establish plans to improve overall safety records and reduce incidents.
Meets with Planning and Operations team members to discuss production schedules and changes in the schedule that are needed. Works with the production team to ensure vacancies are covered for any planned/unplanned absences.
Interfaces with customers and suppliers. Visits both as necessary.
Coordinates with the Maintenance Department to prioritize maintenance work orders in an effort to improve OEE (Overall Equipment Effectiveness) and downtime.
Ensures employees are properly trained in all aspects of their jobs. Identifies training gaps and develops training plans.
Works with the Quality team to review Quality issues through HFI (Hold for Inspection) and scrap process. Minimize rework and/or scrap due to non-conformance through problem resolution.
May participate in Union Leadership/Management meetings and follow up as necessary if the site is unionized.
Performs other duties as assigned.
Requirements:
Bachelor's or Master s Degree in Engineering, Operations or Business Management
Minimum of 7-10 years of experience in operations, maintenance, engineering and/or process Improvement roles including managing teams of people
Previous experience working in a Lean environment.
Six Sigma Green or Black Belt Certification a plus
Bilingual English/Spanish a plus, but not required