Job Details
POSITION SUMMARY
As an Auto Sales Representative at Millennium Auto, you'll be at the forefront of our mission to provide exceptional vehicles and services to our customers. Your role involves assisting customers in finding their ideal vehicle, understanding their needs, and delivering an outstanding buying experience. Your deep knowledge of our automotive offerings and commitment to customer satisfaction will be vital in achieving our vision of becoming a preferred automotive destination nationwide.
ABOUT THE COMPANY
We are Millennium Auto Group, we provide quality automotive care and we are growing by the day. Our mission is to create lifelong relationships through our ability to provide customers with more than just vehicles. We are accountable and transparent in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, transparent, disciplined, inspirational and results-oriented.
OBJECTIVES
- Act as a trusted advisor to customers, guiding them through the vehicle selection process with a focus on their preferences and needs through active listening, answering their questions and offering relevant solutions.
- Demonstrate in-depth knowledge of our vehicle inventory, including features, specifications, and pricing options.
- Facilitate test drives and showcase the benefits of our vehicles to potential buyers.
- Follow up with clients in a timely manner to discuss their experience, ensure satisfaction, and resolve any complaints as quickly and thoroughly as possible.
- Effectively communicate financing and leasing options, assisting customers in understanding their choices.
- Maintain accurate and consistent records within CRM for all customer interactions.
- Meet daily KPI's and monthly/quarterly Sales Targets.
- Be a contributing member of the Sales Team in revenue, culture, and brand image.
- Communicate the company s value propositions to all vendors, end-users, and other clients.
COMPETENCIES
- Strong sense of product knowledge and a passion for automotives, with exceptional interpersonal and communication skills.
- Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations.
- Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
- Inspire the trust of others; work with integrity and ethically; uphold organizational values.
- Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions.
- Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
- Prioritize and plan work activities; use time efficiently; set goals and objectives; organize or schedule other people and their tasks.
EDUCATION AND EXPERIENCE
- High School diploma or GED required
- Previous experience in automotive sales, automotive financing, customer service, real estate, business development and/or marketing is strongly preferred
- Active State Driver's License required
PHYSICAL REQUIREMENTS
- Ability to spend prolonged periods of time standing
- Ability to lift up to 50lbs
- Ability to operate and navigate a motor vehicle
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Millennium Auto Group recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Job Type: Full-time
Salary: Up to $200,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience level:
Schedule:
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to Relocate:
- Baton Rouge, LA 70815: Relocate before starting work (Required)
Work Location: In person