Job Details
**System Administrator 1 - Secret Clearance Required**ID **11547**Location **Arlington, VA**Apply Now (be.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11547)**Position Summary**In this role you will be responsible for monitoring, maintaining and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single on-site work location. Candidates must be flexibility in schedule, neat in appearance, able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.Essential responsibilities and activities include but are not limited to:+ Manage physical security system support to meet service level agreements.+ Analyze physical security system performance and recommend improvements.+ Resolve complex system issues for physical security systems and networks.+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.+ Communicate with customers, manufacturers, vendors, and technical specialists.+ Train system users and other system support personnel.+ Analyze and modify preventive maintenance checklists for system changes.+ Troubleshoot system performance issues and implement corrective actions.+ Perform preventive maintenance actions including system back-ups, error log reviews, database size, and integrity checks.+ Organize and prepare detailed documentation of system performance, including service request records and analysis.+ Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates.+ Perform all duties with minimal direct supervision.**Position / Candidate Requirements**+ Please note that in pursuant to a government contract, this specific position requires U.S. Citizenship and an active Secret Clearance or above.+ Education: Computer Science, Engineering Degree or a Related Technical Discipline+ 0-2 Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity+ 4-6 Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity+ 6-8 Years of Experience with a High School Diploma**Required Progressive Experience:**+ Requires system administrator experience in performing triage on system problems, resolving the system. problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.+ Requires reliable attendance at customer site during work hours required by customer.+ Requires the ability to work flexible shifts that may include occasional nights, weekends and holidays+ Requires a Security + Certification+ Have reliable transportation for purposes of getting to and from work.**Desired / Advantageous Qualifications**+ Certification\Experience in CCure 9000 Access Control System desired.+ CASP certification+ Certification\Experience in AMAG Access Control System desired.+ Certification\Experience in BOSCH BVMS desired.+ Experience Building/Executing/Managing Ad-Hoc reports to SSRS Which Leverages Microsoft SQL+ Experience programming/administrating Access Control Systems of any type desired.+ Experience with installation, troubleshooting, and testing of security electronics equipment desired.+ Requires an understanding of Windows patching and vulnerability remediation.+ Requires a basic knowledge of Windows active directory hierarchy and implementation.**Abilities**+ Exposure to computer screens for an extended period of time.+ Sitting for extended periods of time.+ Reach by extending hands or arms in any direction.+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.+ Listen to and understand information and ideas presented through spoken words and sentences.+ Communicate information and ideas in speaking so others will understand.+ Read and understand information and ideas presented in writing.+ Apply general rules to specific problems to produce answers that make sense.+ Identify and understand the speech of another person.\#rgApplicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.**EOE Minorities/Females/Protected Veterans/Disabled****VEVRAA Contractor**