Customer Service Representative

Job Details

JOB PURPOSE: To enter customer orders as well as handle customer calls and requests in an appropriate and timely manner

KEY ACCOUNTABILITIES:

Enter orders based on faxes, emails and telephone calls

Provide written and verbal quotes to customers

Respond to customer requests for information and documents

Direct phone calls as needed (main line, etc.)

Resolve customer issues

SKILLS REQUIRED:

Strong attention to detail;

Ability to work well with others and as an individual

Excellent written and verbal skills

Ability to multi-task and meet deadlines

Problem-solving skills

KNOWLEDGE AND EXPERIENCE:

• One to three years related experience and/or training in the field.
• Excellent computer skills
• Good written and verbal communication skills
• Accounting knowledge helpful

 Kayaku Advanced Materials

 05/10/2024

 Westborough,MA