Job Details
Shannon West Homeless Youth Center
Residential Monitor
Hours: Varies
Status: Full Time
Reports to: SWHYC Program Supervisor
Purpose:
Under the direct supervision of the Program Manager, this position provides direct care services to homeless and at risk youth.
Duties, Functions and Responsibilities:
- Conduct daily group life-skills coaching sessions.
- Conduct hourly room checks to ensure all residents are complying with daily schedule requirements.
- Monitor on-campus activities.
- Supervise residents performing community service on campus.
- Conduct intake and assessment procedures as required.
- Complete resident discharge procedures (pack up belongings and clean out dormitory rooms) as required.
- Participate in staff development activities.
- Answer phones and take messages when working inside administrative area, answer all emails and voicemails on all staff phones.
- Enforce all HELP rules and standards.
- Provide direct supervision of all residents during assigned shift. Maintain and complete the hourly log.
- Report all program violations before the end of shift.
- Provides crisis intervention as needed.
- Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance.
- Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log before the end of shift.
- Provides transportation to appointments when necessary.
- Supervises residents while completing daily chores.
- Assist residents at meal time to ensure equal distribution of food.
- Other duties as assigned by supervisor.
Knowledge, Skills and Abilities:- Knowledge of local social service agencies and programs as they pertain to homeless and at risk youth.
- Knowledge of applicable statutes, ordinances and codes.
- Experience and understanding of homeless at risk youth issues.
- Communicate effectively with persons from a variety of social, cultural and sensitivity to culturally diverse populations.
- Effective written, verbal and listening skills. Independently initiates and responds to correspondence.
- Ability to maintain order and exercise appropriate judgment in crisis situations.
- Is flexible and can adjust to shifting priorities.
- Establish and maintain cooperative working relationships with residents, fellow employees, other agencies and the general public.
- Organize work schedule and budget time.
- Understand and follow all agency policies and procedures.
- General computer knowledge and ability to use Microsoft Office software.
- Ability to work flexible hours as required by resident case load.
Qualifications, Education and/or Equivalent Experience:- High School Diploma or GED
- 2 years' experience working with homeless or at risk youth or equivalent experience.
- Must have Health Card, 2 Step TB Test, current CPR/First Aid and pre-employment physical.
- Must pass a background check and pre-employment drug test. Random drug screening is performed.
- Must have a valid Nevada driver's license and clean DMV record. Driver History Reports are required to be submitted on a quarterly basis.
Working Conditions:Work is performed in an indoor/outdoor environment with driving required at times. May be subject to sitting, lifting, bending, squatting, walking, standing, pushing and pulling, simple grasping and climbing.