Job Details
Job Description Server Food Service - 2107984 **Primary Location**
: TN-Nashville-The Vanderbilt Clinic (TVC) **Job Summary** **:** The Host/Hostess leads, monitors and audits all activities for patient meal service on nursing units, administers established policies and procedures to ensure efficient and effective operations. Communicates effectively with staff, nursing personal and patients. **TECHNICAL CAPABILITIES:**
*CUSTOMER SERVICE - (INTERMEDIATE):*- Keeps management informed on all aspects of one or more projects. Takes personal responsibility to ensure external and internal customer satisfaction is met despite pressures and/or significant obstacles. Discusses options with customer for alternative ways to meet expectations cost-effectively and efficiently. Commands respect and confidence from customers, and identifies, influences and creates business opportunities. Negotiates with customers for changes in service levels, understanding the business rationale for those changes. Deals with unexpected customer demands smoothly and without conflict.
*HOSTING & RECEPTION (INTERMEDIATE):*- Demonstrates mastery of hosting and reception in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
*FOOD SERVICES SUPERVISION (NOVICE):*- Possesses sufficient fundamental proficiency to successfully demonstrate food services supervision in practical applications of moderate0 difficulty.
*MEDICAL TERMINOLOGY & DOCUMENTATION - (FUNDAMENTAL AWARENESS):*- Has limited experience, training, direct exposure, or past experience working with medical terminology and documentation. **Basic Qualifications**
High School Diploma or GED (or equivalent experience) and < 1 year relevant experience
**Licensure, Certification, and/or Registration (LCR):**
**Physical Requirements/Strengths needed & Physical Demands:**
+ Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
**Movement**
+ Occasional: Walking: Moving about on foot.
+ Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
+ Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
+ Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
+ Occasional: Push/Pull: Exerting force to move objects away from or toward.
+ Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
+ Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
+ Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
+ Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
+ Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
+ Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
+ Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
+ Frequent: Sitting: Remaining in seated position
+ Frequent: Standing: Remaining on one's feet without moving.
+ Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.
+ Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
+ Frequent: Bimanual Dexterity: Requiring the use of both hands.
**Sensory**
+ Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
+ Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
+ Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
+ Continuous: Smell: Ability to detect and identify odors.
**Environmental Conditions**
+ Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.
+ Occasional: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.