Job Details
Bakery /Donut Shop General Manager- George's Donuts and Merriment
About The Position
As the Bakery Manager, you are taking the lead in directing team members, managing department inventory, pricing integrity, and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results. George's Donuts & Merriment is a high end, ingredient driven all day cafe. Work with a James Beard nominated Pastry Chef and a Stellar team!
Responsibilities include:
- Greet guests and proactively assist them in a friendly manner with accurate and timely service
- Making recommendations and accommodating requests, including specialty orders, catering and small events.
- Assist in managing P&L statements, monitor financial performance, and make strategic decisions to achieve target profitability goals and metrics.
- Lead and supervise all personnel including hiring, training, scheduling and performance management to ensure high performing team
- Conduct regular performance evaluations with the team and provide regular coaching, training and mentorship
- monitor and address customer feedback, complaints and concerns promptly and efficiently
- Assist the pastry chef in coordinating with the marketing team on promotional activities, events and specials
- Managing order guides/ordering deadlines/reducing shrink/damage
- Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
- Direct teams to handle, properly receiving/stocking, and merchandising of goods that follow George's Donut and Merriment standards
- Engage, motivate, coach, and train team members on-the-job in a professional, safe and secure manner
Availability:
This position requires the willingness to work a flexible schedule, including weekends, days, early mornings, and holidays.
Qualifications
- 2-3 years of management experience in retail, cafe, donut shop, baking, and/or culinary experience
- Working knowledge of Microsoft Office, excel and spreadsheets
- Must be at least 18 years old
- 1-3 years Fine dining or high end Coffee experience
We are proud to be an Equal Opportunity Employer:
George's Donuts and Merriment is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.
Our Added Benefits:
- Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
- Manager Member discount of 30%