Job Details
NAMSA pioneered the industry and was the first independent company in the world to focus solely on Medical Device materials for safety. NAMSA started testing medical devices before the U.S. Food and Drug Administration started regulating such products in 1976.
We are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry s premier provider. We provide support for clients during every step of the product development lifecycle and beyond.
Job Description:
Leads Business analysis, design, configuration, coordination, implementation and support.
Leads specific system development and deployment activities that include the following: functional requirements definition, conceptual design, logical design, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over.
Leads process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects.
Contributes in enterprise-wide change management processes for requested system revisions.
Provides escalated technical support for enterprise client areas on existing business systems.
Qualifications:
Bachelor s Degree in Computer Science, Information Technology, Business Administration or related discipline required. MBA or Advanced degree preferred.
4 - 7 years experience in computer systems, business analyst with LIMS systems (Lab environment, Compliance oe Regulatory is required)
Experience with LIMS/UPLC/HPLC/LCSM is highly preferred
Expert customer service/user support skills and experience in working with NAMSA business unit areas as well as in working with and directing vendor support personnel
Excellent follow through, ability to develop and implement action plans and possession of issue resolution
Excellent relationship management skills and driving timely and effective decision-making
High degree of professionalism and a project management style that promotes