Job Details
The Inside Sales Representative will be responsible for making outbound calls to potential customers, introducing them to our products and services, initiating the sales process.
This role pertains to the STIIZY Smoke Shop division.
KEY RESPONSIBILITIES:
- Make outbound calls to potential customers and introduce them to our products
- Drive sales by developing, identifying and securing all relevant opportunities
- Build rapport with customers, understand their needs, and offer solutions
- Provides telephone support to customers
- Meet and exceed individual and team sales target
- Engages in other sales-related duties as needed
- Attend trade shows & industry events
- Performs work under direct supervision
- Handles basic issues and problems and refers more complex issues to higher-level staff
- Diligent, Punctual and Ready to work!
- Perform other duties as needed in support of business objectives assigned by supervisor
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
QUALIFICATIONS:
TECHNICAL SKILLS & ABILITIES:
- Performs work under direct supervision
- Handles basic issues and problems
- Refers more complex issues to higher-level staff
- Possesses beginning to working knowledge of subject matter
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office Suite (especially Excel), as well as other accounting software programs
- Ability to operate related office equipment, such as computers, 10-key calculators, and copiers
- Ability to work independently and in a fast-paced environment
- Flexibility to work under time constraints and meet deadlines
CORE COMPETENCIES:
- Customer Focus: Provides exceptional customer experiences based on personalization, reliable service, & relationship building to maintain long-term customer loyalty.
- Professional: Consistently demonstrates dignity, respect, and engagement while adapting interactions and communications to others.
- Communication: Practices clear, concise, and timely communication to foster clarity, alignment, & trust.
- Resiliency: Adopts a positive mindset and perseveres through interpersonal and operational obstacles that enables the team to thrive personally & professionally.
EDUCATION & EXPERIENCE:
- High School diploma or equivalent
- 0-2 years of relevant experience
- Experience in smoke shop/vape channels is preferred
REQUIREMENTS:
- Must be at least 21 years of age.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to push, pull, move, and/or lift a minimum of 15 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
- Prolonged periods of standing, sitting at a desk, and working on a computer
- Must be able to access and navigate each department at the organization's facilities
- Ability to get in and out of vehicle and walk up and down stairs during your shift
- Must be able to stand, sit for prolonged periods of time, bend, kneel, squat, and twist
COMPANY:
Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks for future markets in more than 60 countries!
We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow!
Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.? If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!
BENEFITS & COMPENSATION:
All employees are provided competitive compensation and paid training.
We offer a range of benefits packages based on employee eligibility*, including:
- Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave
- Health, Dental, and Vision Insurance
- Employee Assistance Program
- 401k with generous employer match
- Life Insurance
- Employee discounts on products and services
*Additional details about compensation and benefits eligibility for this role will be provided during the hiring process.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.