Job Details
This is an Entry-level position that serves customers needs both at our firm and in the field by providing information about products & services to grow business while handling & resolving issues
Skills needed including listening, customer service, product knowledge, quality focus, problem-solving, market research, office, and phone skills, resolving conflict, analyzing information, multi-tasking
This is a very visible position across all sections of our business which will provide the right individual with the ability to learn the industry and showcase their talents. this will involve various training, growth, and professional coaching opportunities in both technical and business disciplines along with a mentor relationship with the department manager
Essential Functions:
- Reach out to every possible customer to generate more business
- Place orders & follow up completed & submitted e.g. writes up orders, do price quotes & send invoices
- Has and grows knowledge of products, prices, installations, and various marketing promotional services
- Meet with TARGETED consumers interested in client's services
- Attending conferences and meetings
- Build relationships
- Research competitors
- Gathers analyzes and delivers information from the field to develop strategies and product offerings
- Coordinate issues with key clients between service, support, customer service, & marketing
- Performs other duties as assigned by supervisor