Job Details
Description:
To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain expert functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.
Details
This position will be part of the Admin/Security System Support team responsible for the systems used by the various business teams within NFCU with the following responsibilities:
Full life-cycle project management
Risk, Issue and Change management
Scope of responsibility work to understand and maintain assigned applications. Enhance the service by increased monitoring to ensure best performance for our business partners.
Apply engineering principles to the design and enhancement of new and existing systems
Document new system components or modifications to existing components
Ensure the security and integrity of system and product solutions by adhering to Navy Federal, industry engineering, and Information Security compliance standards and practices
Perform and communicate engineering tasks and assignments in support of business
Perform engineering technology research, procurement, deployment, and configuration for new and modified systems
Present clear, organized, and concise information to all audiences through a variety of media to enable effective business decisions
Translate business needs into workable technology solutions that meet the needs of internal customers
Lead complex or high severity troubleshooting and incident problem resolutions by collaborating with multiple other teams
Experience with server-based application support and maintenance requirements, (Physical and Virtual server environments) such as vulnerability patching, access control, major/minor version upgrades and controlled change window cycles
Experience with Security or Infrastructure control applications such as AMAG, Trane Tracer, ALC WebCrtl, Entre.
Experience with SQL, Toad, Splunk, and Alert/Event monitoring a plus.
Prod Support primary skills and Windows and AIX server platforms are a plus, ability to read and understand event/application logs to diagnose and further troubleshooting efforts
Qualifications
Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience
Working knowledge of engineering discipline
Advanced communication and presentation software skills
Advanced research, analytical, and problem-solving skills
Advanced word processing and spreadsheet software skills
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill guiding and training less experienced staff
Effective collaboration skills with other distributed support groups
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