Job Details
**Warehouse Lead Associate**
Conns is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.
**Position Summary:**
Warehouse Lead Associates are responsible for ensuring product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. They identify product flow problems early and proactively resolve them; measured by relevant metrics and Key Performance Indicators (KPIs).
**Responsibilities:**
+ Supports the facility operating budget and Key Performance Indicators (KPIs) by validating and achieving standards.
+ Achieves daily operating goals.
+ Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
+ Ensures workforce engagement in company values through the effective execution of HR, Loss Prevention and Safety policy and programs; as measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink
+ Actively embraces continuous improvement through improvement of self as much as improvement of team, processes, and environment
+ Meets Retail & Delivery Service level objectives
+ Performs operational training and cross-training events
+ Creates a culture of ownership and participation while ensuring company policies are communicated, understood, and administered
+ Excellent customer service and follow-up skills
+ Formulates and executes tactical operating plans and adjust staffing and resources based on volume and service level expectations
+ Works in direct labor role as needed and demonstrates team building skills and leads by example
+ Utilizes Warehouse Management Systems (WMS); specifically, HighJump, and able to perform research on exceptions
+ Maintains a safe, secure, and healthy work environment and ability to show improvements in accident and injury statistics
+ Maintains necessary equipment and tools for the operation to succeed
**Qualifications:**
+ Computer and clerical experience preferred
+ Must be able to consistently position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
+ Experience in HighJump (WMS) preferred
+ 2+ years leadership experience preferred
+ High School Diploma or equivalent required
+ Some college work preferred
**Conns HomePlus is an equal opportunity employer.**
Conns HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home _life_ to home _love_ . With more than 150 stores across 15 states and online at Conns.com , our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website ( and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).
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