Job Details
100% Remote position
Responsible for posting cash and performing tasks requiring quick resolution of issues; including providing account reconciliation and performing payment research. Responsible for posting cash receipts to open accounts receivable. Identifies payment discrepancies and initiates dispute resolution process; performs follow-up procedures as needed. Performs in-depth customer payment analysis to properly record actions required to resolve disputed items. Maintains frequent contact with internal customers to address all payment issues. Assists appropriate personnel in their collection and/or reconciliation efforts for certain national and/or governmental accounts. Processes adjustments when necessary and forwards accounts to the appropriate reimbursement person if payment is denied or paid incorrectly. Performs related duties as assigned. Ability to communicate effectively both orally and in writing. Knowledge of general accounting principles. Familiarity with credit and collection operations procedures, including reconciliation of A/R activity.