Job Details
Job Type
Full-time
Description
Danner's Inc. is currently hiring for a Dispatcher for our Transportation department in our Pasadena TX office. Danner's Inc. is a Maritime Transportation and Security company that has serviced the Port of Houston, Galveston, Port Arthur, and Corpus Christi for almost 80 years.
The Dispatcher / Driver will be responsible for promoting and maintaining customer satisfaction and goodwill by successfully fulfilling job assignments through customer pick up and drop-offs in a timely and professional manner.
Responsibilities, however not limited to:
- Schedule Drivers
- Scheduling, routing, and confirming customer pick-up and deliveries
- Verify driver paperwork is correct
- Work closely with Drivers to coordinate pick-ups and drop-offs to maintain maximum productivity and efficiency
- Ensure all job assignments are properly logged into the system and updated accordingly
- Answer company phone calls
- Track and trace job assignments and drivers' status via cell and GPS
- Monitor driver availability and location
- Ensure all paperwork has been completed and updated for each job
- Assist in expediting any problematic jobs that are late, missing, misrouted, or returned in a timely manner and communicate with customers regarding details
-All dispatcher candidates will start off in a driving position to get familiar with the driver job duties
- Occasionally Drive in order to meet client expectations
- Occasionally needed for other duties as directed by the manager
- Assist in administrative duties as needed
Requirements
- TWIC card
- Minimum 2 years Dispatcher Experience, preferably maritime industry
- Minimum 2 years Driving experience
- High School diploma or equivalent
- Microsoft Office skills
- Strong typing skills
- Ability to work well under pressure
- Highly Organized and detail-oriented
- Excellent customer service skills
- Desire to grow, learn and work in a team environment
- Excellent sense of urgency
- Knowledge of the Maritime industry preferred
- Must be able to pass a driving & background check
Physical Requirements:
-Average to Excellent verbal communication (specifically English)
-Average to Excellent hearing
-Average to Excellent vision
-Lifting over 50 lbs
-Walking, climbing, bending, kneeling, and stooping
-Sitting and driving for long periods at a time.
Salary Description
$16-$18