Job Details
Are you a Top Closer seeking a sales position with uncapped earning potential?
Do you desire a change, more stability, work-life flexibility, or growth with a professional (but fun) international team?
Do you want to make a difference in the lives of families across the globe?
If so, we invite you to come grow with us and live your purpose at The Manely Firm. We have seven (7) beautiful offices in metro Atlanta, across Georgia, and in London, U.K. where you will fit right in.
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ABOUT THE MANELY FIRM, P.C.:
The Manely Firm, P.C. is a leader in the delivery of family law services all around the world. We've built a diverse, international team that speaks over a dozen languages and serves clients from seven office locations within Georgia and in the U.K. Our training isn't limited to technical skills. It includes Compassion Integrity Training and Conflict Resolution to ensure a professional, caring environment for pursuing excellence in the delivery of client legal services.
UNIQUE ASPECTS of TMF CULTURE:
Our firm is proudly focused on maximizing SIX aspects of concierge level service for every client we serve:
- Offer UNEXPECTED PERKS or amenities
- Perform RANDOM ACTS OF KINDNESS
- Provide a SUPERIOR DIGITAL EXPERIENCE
- Provide an ENHANCED IN-OFFICE EXPERIENCE
- REMOVE CUSTOMER PAIN
- Serve as a TRUSTED ADVISOR
OUR VALUES:
- Leading with COMPASSION
- Executing with EXCELLENCE
- Implementing STRATEGICally
- Celebrating DIVERSITY and INCLUSION
- Embracing and encouraging GROWTH
We are seeking a legal sales and client satisfaction professional to join our team! You will be responsible for providing product and service information to potential new clients from all around Georgia and all around the world. Duties include setting initial paid client consultations with attorneys and conducting ongoing, non-legal client service calls to promote client satisfaction. You will receive a generous base salary plus the opportunity to earn a six-figure income for documented client satisfaction calls. Bilingual candidates are encouraged to apply.
RESPONSIBILITIES:
- Provide information to potential new clients about the firm's legal services and products
- Sell and set new client's initial strategy sessions with attorneys
- Maintain ongoing, new-client contact to promote client communication and client satisfaction
- Handle non-legal, new-client issues and concerns
- Document and update client records based on interactions
- Secure client survey responses and testimonials
- Develop and maintain a knowledge base of the firm's evolving products and services
MINIMUM QUALIFICATIONS:
- Previous experience in sales, customer service, or other related fields
- Ability to build rapport with potential clients and clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
DESIRED ATTRIBUTES:
- You smile when you answer the phone
- You don't relate to clock watchers
- You see problems as opportunities
- You know a lost sales opportunity is a lost opportunity to help someone
- Unfinished business makes you break out in hives
- You are an awesome juggler of tasks and can change gears quickly
- You brag about your work ethic and can't stand to be outworked by your colleagues
- No Drama is your middle name
- You don't use four-letter words in the workplace, especially CAN'T
- The only thing you like more than succeeding is helping a teammate succeed
- You enjoy and value cultural diversity
PERKS AND BENEFITS:
- Health - Employer pays 50% of premium for employee and dependents
- Dental - Employer pays 100% of premium for employee
- Vision - Employer pays 100% of premium for employee
- Short-term Disability - Employer pays 100% of premium for employee
- Life Insurance - Employer pays 100% of premium for employee
- 2 Weeks PTO
- 10 Holidays - 9 standard + 1 floating holiday
- Hybrid work schedule eligible
- Flexible Hours
- Paternity Leave
- Discounted legal services
- Employee Assistance Plan (EAP)
- 401(k) plan
- Paid Parking
- Annual Sales Retreat
- Paid professional dues and memberships
- NO COLD CALLING
- NO NIGHTS
- NO WEEKENDS
The Manley Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.