Work From Home Customer Service Advisor

Job Details

Work From Home Customer Service Advisor at Majorel in Boise, Idaho, United States Job Description Work From Home Customer Service Advisor Arizona, USA ? Florida, USA ? Georgia, USA ? Idaho, USA ? Iowa, USA ? Kansas, USA ? Kentucky, USA ? Montana, USA ? North Carolina, USA ? Ohio, USA ? Pennsylvania, USA ? Tennessee, USA ? Texas, USA ? Virginia, USA Req #5649 Friday, November 17, 2023 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance - essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real 'Majorel difference' lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile - all pulling together as One Team. It's the only way to deliver the total reliability and digital transformation necessary in our constantly changing world. NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (Premium Tech Support) STARTING PAY 17.31, PAID TRAINING, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE. WORK FROM HOME OPPORTUNITY Open to residents of Pennsylvania, Tennessee, Montana, North Carolina, Georgia, Michigan, Ohio, Texas, Iowa, Arizona, Oklahoma, Kentucky, Idaho, Virginia, Florida, Arkansas and Kansas. Position Summary: The customer service/technical support representative handles customer questions and resolves customer's technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client's product line are the main responsibilities of this position. Overall Responsibilities : + Handling the customer technical inquiries and driving the call to resolution by troubleshooting the problems. This includes hardware, software, networking and interactions with the host computer OS and applications + Listen and respond to customers' needs, concerns, requests and complaints + Provide information about products and services + Record detail To view full details and how to apply, please login or create a Job Seeker account

 Idaho State Job Bank

 05/07/2024

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