Are you looking for a rewarding career in the hospitality industry to demonstrate your excellent customer service skills and local expertise? Our thriving hotel is looking for a friendly and trustworthy individual to be our new concierge. You are the first person to meet guests upon arrival and will be responsible for checking in guests, making reservations, recommending local activities or restaurants, arranging transportation and any other tasks as needed. Our ideal applicant has exceptional attention to detail and a strong desire to ensure that our visitors have a wonderful stay at our hotel. Apply now if this describes you!Responsibilities:Address issues and complaints from guests and find an appropriate answerProvide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businessesCoordinate events, excursions, and transportation for hotel guests as neededServe as a point of contact for guests who seek assistance or information, and listen to their wishes and needsGreet guests when they arrive and ensure their bookings or reservations are accurateQualifications:At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredMust have graduated high school, received a GED or equivalentComfortable taking telephone calls and mitigating stressful situationsLocal knowledge of the area to recommend restaurants and activities to guestsExcellent time management skills, organizational skills, customer service skills, and interpersonal skillsAbout Company:Come and join our team at the beautiful Fairfield Inn Downtown Salt Lake City in Utah!
Fairfield Inn by Marriott Downtown SLC
05/18/2024
Salt Lake City,UT