Job Details
Our Construction client, headquartered in the Tacoma area is seeking a talented Service Manager. Family and reputation are two big ingredients why this top rated client has had decades of success and growth. Complete leadership responsibilities for the service department.
The particulars:
- Be the client facing leader for questions, complaints and other client communications.
- Field Management, MCA, Union, Payroll and Technician questions regarding the CBA
- Bid service contracts for large and/or multistate client accounts
- Lead and support, service coordinator, dispatchers, parts coordinators and technicians
- Quote new contracts, PMs, repairs and small jobs
- Ensure quality of workmanship and client satisfaction
- Responsible for tool purchase approval.
- Work order completeness and accuracy
- Work with Union Leadership to Recruit, hire, layoff and terminate service technicians
- Work with Safety Director to ensure the department is working for zero missed days and accident free.
- Onboard and train new service technician hires
Requirements and Qualifications
- Senior level technical and leadership within the service industry.
- Senior level field experience
- Union experience preferred but not required
Base starts at 150K plus bonus and pension plus other perks.