Job Details
Exela Enterprise Solutions is looking to fill a Data Entry Clerk position in Plantation, FL.
In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.
So what will you actually be doing?
With a strong attention to detail, this role will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast paced environment
A Customer Service Associate's daily tasks will involve:
Data Entry: Identify objective data and enter ("key what you see") at a high level of productivity and accuracy; Perform data entry task from a paper and/or document image; Utilize system functions to perform data look-up and validation;
o Perform duties and special requests as assigned by team leader and manager
o Repetitive Work
o Review and process confidential and extremely time-sensitive applications
o Maintain high degree of quality control and validation of the completed work
o Ensure operating and quality standards are met based on service objectives
o Maintain accuracy of required reports and logs
o Ensure the highest level of customer care
o Ensure adherence to business guidelines, safety and security procedures
o Support financial results by minimizing site waste and rework
You need great people skills, patience and the ability to multi-task to be good at this job.
The following is required:
o Previous experience in Data Entry
o Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
o High school diploma or equivalent (GED) required
o You will be required to submit to pre-employment checks as a condition of employment, to the maximum extent permitted by applicable law. You will have to sign necessary consents to submit to the pre-employment checks.
Preferred Qualifications:
* Excellent communication skills both verbal and written
* Willingness and availability to work additional hours if assigned
* Quality control experience
* Data Entry Experience
* Responsibilities include, but are not limited to:
* Data Entry: Identify objective data and enter ("key what you see") at a high level of productivity and accuracy; Perform data entry task from a paper and/or document image; Utilize system functions to perform data look-up and validation Perform duties and special requests as assigned by team leader and manager
* Review and process confidential and extremely time-sensitive applications
* Maintain high degree of quality control and validation of the completed work
* Ensure operating and quality standards are met based on service objectives
* Maintain accuracy of required reports and logs
* Ensure the highest level of customer care
* Ensure adherence to business guidelines, safety and security procedures
* Support financial results by minimizing site waste and rework
Required Qualifications:
* Previous experience in Data Entry
* Ability to effectively work individually or a team environment.
* Ability to handle multiple projects simultaneously
* Ability to adapt to changing fast-growing production environment
* Ability to communicate both verbally and written with customers and company personnel
* Strong organizational and administrative skills
* Ability to meet employer's attendance policy
* Work experience in email and Microsoft Windows environments is required
* May be required to lift items weighing up to 50 pounds maximum allowed by current State Law with or without accommodations or the
* Must be able to sit for long periods of time with or without accommodations
* High School Diploma or equivalent (GED) required
* Willingness to submit to a pre-employment drug test, employment history check and criminal background check