Job Details
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York s Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. The job openings may span across our Meatpacking, SoHo, Hudson Yards, Flatiron, and/or Brookfield locations.
Business Leader
Meet personal and store sales and KPI goals
Demonstrate excellent knowledge of the product to support the brand goals
Develop sales techniques that are relevant to the market
Establish and maintains client-base
Leverage company tools, incentives & strategies to support meeting sales goals
People Leader
Ensure effective communication between managers & other team members
Support keeping other team members motivated and engaged
Contribute new & innovative ideas to support meeting business goals
Resolves client needs quickly and effectively, ensuring customer satisfaction
Participates in all training and development meetings.
Operations Leader:
Ensure all functions of the store are maintained to support a superior shopping-experiences
Uphold store standards and policy and procedures daily
Assist in the maintenance in all areas of stock, shipping, and receiving protocols.
Identify product concerns and communicate inventory needs to support the business goals
Comply with all point of sale register policies and procedures
Customer Focus:
Ensure the highest level of customer service to each and all individuals in the store
Build meaningful relationships with clients through strong-interpersonal skills
Collaborate with all team members to support a superior shopping experience
Be present on and off the floor as a Theory Brand Ambassador
The Essentials
1-2 years prior work experience in a client-centric, sales environment
Dynamic interpersonal and communication skills, both verbal and written
Independent work ethic, time management skills
Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $18- $22/ hour *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
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job posting.