Job Details
Brush Creek Distillery searching for a highly ambitious, knowledgeable, fun, team-leader with exceptional hospitality skills and a passion for craft spirits to join our growing operations. The Hospitality Manager will serve as a front-facing ambassador, overseeing all aspects of the distillery's gift shop, tasting room, private event space, elevated guest experiences, and barrel program. Additional responsibilities, include direct involvement, and participation, in our e-Commerce initiatives and upcoming Brush Creek Spirits Club.
The ideal candidate will play an integral role in managing on-site sales, seasonal front-of-house staffing, inventory management, budgeting, on & off-site promotional events, while maintaining quality standards. To be successful, you bring a highly professional, welcoming personality, and have a drive to exceed expectations, within a fun, hands-on, entrepreneurial environment.
Independently-owned and operated, the distillery is located in south-central Wyoming, on a 30,000-acre working cattle ranch that host a collection of world-renowned, luxury properties, know as Brush Creek Ranch in Saratoga, WY. This position will report directly to the distillery's Managing Director, and work in tandem with our operations team, finance and accounting personnel, marketing/public relations partners, and on-site farm and ranch departments. This is definitely not a "one size fits all' role, but rather a unique opportunity to work with talented spirits and hospitality professionals in an elevated environment, while actively growing, and promoting, our American West inspired program and products.
RESPONSIBILITIES
Learn the Brush Creek Distillery brand, portfolio of award-winning spirits, and our unique industry positioning
Exhibit expertise and detailed knowledge of the distillery and our portfolio by becoming an active part in the distillery's operations
Promote product knowledge and customer engagement, with our on & off-site guest, vendors, and trade partners
Actively lead and manage multiple aspects of our operations, including retail sales, guest experiences, and marketing, and events
Support recapping metrics and sales updates to communicate success with our program
Oversee retail inventory, conduct audits, and communicate needs and/or recommendations
Assist in staff scheduling, pre-opening preparedness, mid-shift and closing practices
Serve as a brand ambassador while conducting tastings, tours, experiences, and educational seminars
Strengthen product awareness through storytelling, industry education and guest interactions to upsell retail offerings and experiences
Increase industry knowledge by working closely with management and trade partners as it relates to the three-tier system
Support management with the interaction of trade influencers & brand-building efforts
Assist in numerous aspects of brand marketing related to social media, advocacy, guest engagement and trade communication
Provide direct support for VIPs, special events, promotions, and trade visits
ESSENTIAL SKILLS AND EXPERIENCES
Experience related to hospitality management, brand marketing, promotions and/or sales
Alcohol industry experience preferred
Passion for the spirits industry, marketing, customer engagement and brand-building
Strong storytelling skills and ability to education and inspire up to 25+ individuals
Effective time management and organizational skills
Capable of providing effective input related to consumer, trade, and press events
Self-starter with a strong sense of urgency, adventure, and entrepreneurial spirit
High-energy, enthusiasm and a good team player
Excellent communication skills, both verbal and written
Education - College preferred
Ability to relocate to Saratoga, WY
PREREQUISITES:
21 Years of Age or Older
Active driver's license
Ability to work off-property as a Distillery representative as-needed
Availability to work a flexible schedule, including nights, weekends, and occassional holidays, due to the nature of the business
Must be a resourceful, enjoy working in an entrepreneurial, team atmosphere
Must be dependable, self-starter, loyal and honest
SCHEDULE/PAY/BENEFITS:
Salary Comensurate with Experience
Bonus Opportunity
Monthly Health Care Stipend & Cell Phone Reimbursement
Matching 401k (after one year anniversary of employment)
Paid Time Off / Vacation / Charitable "Day of Giving"