Job Details
TMC Transportation is the nations largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If youre seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
TMC Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401(k) Plan
- Employee Ownership - ESOP!
TMC Transportation has an immediate full-time opening for aCustomer Service Assistant working out of our office inDes Moines, Iowa.
PRIMARY FUNCTION:
The primary function of a Customer Service Assistant is to provide administration support to the Customer Service department.
DUTIES AND RESPONSIBILITIES:
- Prove back-up assistance to the Customer Service Representative for load entry
- Maintain various management reports on a periodic basis
- Perform all necessary pre-calls, which are include but not limited to: calling consignees for delivery appointments and directions; updating the MIS information in a time and accurate manner; and sending information the drivers if the load has already been dispatched
- Provide information to customers inquiries and redirect if necessary
- Other duties as assigned