Job Details
Location: Fairfield, PA, US
**Liberty Mountain is known for providing fun experiences to both guests and staff alike.** Help our skiers unlock the ultimate adventure and start making your own epic memories when you join our team today.
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
**Join us now and receive an end-of-season bonus of $2/hour for every hour worked!**
The night auditor is responsible for providing genuine and authentic guest service according to brand standards. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set the hotel up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotels standards.
**Essential Job Responsibilities (including but not limited to):**
* Accurately process nightly closing reports through IQW
* Complete Flash for hotel distribution
* Complete all parts of Night Audit checklist accurately and efficiently
* Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
* Ensure accurate check-in and checkout processes according to brand standard
* Creates accurate keys to guest rooms according to owner log and reservations
* Complete all additional projects and tasks given by management
* Ability to sustain composure at all times and remain calm during difficult situations
* Complies with all Resort policies, procedures and standards of operation
* Accurately and timely route all communication during an emergency situation
**Job Requirements:**
* High School Diploma or Equivalent
* Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
* Microsoft Office, Property Management Systems (LMS preferred), General Computing
* Ability to communicate in English effectively in both written and verbal mediums
* Ability to speak multiple languages a plus, accounting experience
**Benefits include:**
* Free Ski passes for employees and dependents
* Discount lift tickets for friends and family
* Free ski lessons
* Discounted lodging, food, gear and mountain shuttles
* Discounted bike haul & golf in the summer
* 401(k) Retirement Plan
* Excellent training and professional development
**Reach Your Peak at Vail Resorts.** As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.
*Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*
Requisition ID 368772