Job Details
At Krispy Kreme Doughnut Corporation, we love our people and they love our culture and the opportunities that come with being a part of Krispy Kreme. Our values are at the core of who we are, what we believe, and what brings us together as one united team. Come explore the endless opportunities in an environment where we support you and your professional success. As we grow together, we win together. Our success has always been driven by the skills and ideas of our talented and diverse team members. We value work/life balance, diversity and inclusion! Everyone at Krispy Kreme is an Original. Now is the time to achieve more and take your career further with Krispy Kreme.
The Franchise Business Manager will work closely with global colleagues based in Charlotte, USA as well as all regional Franchise partners to ensure that day to day operations are executed as per the brand standards. The candidate will also be responsible for creating the strategic plan for their region and ensuring the team is successfully executing against the plan.
HERE S A TASTE OF WHAT YOU LL BE DOING
- Create strategic plan for each franchisee that is aligned to the brand strategic framework.
- Working with the team, drive the execution of the plan.
- Execute and manage new development agreements to achieve expansion goals.
- Identify, review and validate new development opportunities.
- Responsible for the project management of the new unit pipeline, identify critical milestones and deliverables and track progress to ensure results.
- Review and approve all new and relocation sites.
- Guide franchisee partners through in-depth data analysis and best practices across the globe
- Provide an operational insight to drive top class results.
- Track and forecast agreed upon asset actions and timing (new, relocations/rebuilds, and remodels)
YOUR RECIPE FOR SUCCESS
- At least 10+years' experience in Operations/Retail/Development or another similar field
- Working with a Franchisee business (or Franchisor) in a business development, operations, quality assurance/brand standards, marketing role. Could be a former regional manager/operator.
- Worked in food retail, QSR, hospitality, E commerce retail.
- Ability to build strong relationships and embrace and leverage technology.
- Collaborative mindset and ability to work cross-functionally with the Krispy Kreme Global teams.
- Broad, strategic thinker and intellectually curious.
- Experience in growing retail points of distribution for a brand. Knowledge of development analysis, real estate, market planning, development scheduling, and general financial analysis a benefit
- Strong communication skills - both written and verbal
- Strong ability to understand, formulate and communicate sound business strategies and to implement it effectively in the markets.
- Ability to travel at least 40% (under normal circumstances)
BENEFITS:
- Comprehensive benefits (medical, vision, and dental insurance)
- Vacation and dream days
- Company events
- Hospital Indemnity Insurance
- Life Insurance