Customer Service Associate


Job Details

Full-Time Position with a premium manufacturer of mission critical solutionsThis Jobot Job is hosted by: Jamie BeeneAre you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.Salary: $25 - $28 per hourA bit about us:Our client is a global provider of aerial cargo personnel life support equipment to military and commercial aerospace customers!Why join us?401k MatchMedical, Dental, and Vision InsurancePTOGrowth OpportunitiesJob DetailsThis position pays $25/hr + full benefitsPOSITION SUMMARY: Responsible for specific administrative duties for Administration & Sales/Marketing as well as support for the Sales & Customer Service Departments.PRIMARY RESPONSIBILITIES: Enter purchase orders into the Visual Manufacturing System and route applicable information accordingly; Manages orders, from order entry to database maintenance and filing. Communicate with customers on order status, confirming order details and sending Customer Quotes. Work with production department and Purchasing to obtain suitable delivery dates; Update and maintain delivery dates based on any changes and communicate to customer. Establish and maintain product knowledge and clearly explain features and benefits. Handle incoming customer telephone orders and questions, providing answers and information as necessary and closing potential sales opportunities. Perform daily administrative tasks within the department Invoicing for all product lines, to include creating and distributing invoices for shipments and complete any customer required paperwork or notifications pertaining to shipments. (Ex. Aeroxchange, lnvoiceWorks, Aerovantix, Exostar.)EDUCATION, EXPERIENCE and SKILLS: Bachelor s Degree in Business or related field and 2 years of previous experience in customer service. Relevant experience may be substituted for educational requirement. Experience in the manufacturing industry required Experience in the aerospace industry preferred Process Improvement experience required Microsoft Office Suite experience required Excellent interpersonal and telephone skills required.Interested in hearing more? Easy Apply now by clicking the "Apply" button.





 Jobot

 05/07/2024

 South Windsor,CT