Job Details
Job Summary:
A Clinical Allergy Specialist manages the day-to-day operations of the United Allergy Services allergy center, administering allergy tests, educating patients on allergen immunotherapy, administering processes, professionally interacting with providers and medical practice employees, and providing patient-centered care to the many allergy sufferers in the communities United Allergy serves. A Clinical Allergy Specialist performs clinical and administrative responsibilities in a medical provider's office and works directly under the supervision of a physician.
Job Responsibilities:
- Develops and maintains an understanding of allergens, the allergic response, the UAS clinical protocols and the features and benefits of immunotherapy.
- Responsible for safe and effective immunotherapy processes to include the administration of quality allergy testing, and the formulation and preparation of the allergy immunotherapy.
- Responsible for educating patients on administering injections with the Immunotherapy.
- Ensures patient progress by following up with the patient and ensuring Immunotherapy is picked up on a timely basis.
- Completes all appropriate paperwork and ensures insurance eligibility is verified for each patient.
- Administers patient scheduling either in person, via phone or through UAS centralized scheduling protocols.
- Responsible for the handling and submission of all billing documentation to the appropriate office via applicable EMR systems or otherwise.
- Responsible for the maintenance and security of clinic inventory levels. Ensures that inventory is ordered and received.
- Develops and maintains effective, professional relationships with providers and medical office staff.
- Escalates patient or other questions to appropriate team member or provider in a timely manner.
- Responsible for meeting the strategic goals and objectives of the clinic and company pertaining to assigned clinic productivity and revenue.
- Performs other related duties as required and assigned.
Job Qualifications: - A bachelor's degree in health sciences or business is preferred.
- A minimum of two years of full-time equivalent work experience in a healthcare, hospital, customer service, retail, or similar industry.
- Nursing or other medical technician certification(s) as required by the state or local area regulations for the clinic area (NY, NJ, and CT, unless otherwise required).
- Ability to manage multiple and sometimes competing priorities and ensure suitable and complete results.
- Ability to travel periodically within the local clinical area and occasionally overnight to other clinic or business locations when needed.
- Ability to work extended hours when necessary.
- If the role requires bi-lingual abilities, must be able to fluently and correctly communicate and translate messages verbally and in writing in language required.
- Experience with Salesforce, Workday and SharePoint will improve success.
Benefits - Eligible for monthly performance-based achievement bonuses
- Opportunities to participate in company contests for rewards.
- Employee and client referral bonus opportunity
- Eligible for medical, dental, vision coverage and company paid life insurance
- Employee assistance program, including well-being support and other services.
- Paid Time Off, Paid Holidays, Paid Clinical and Non-Clinical Training
- 401k retirement plan with company match
- Daytime and business week work schedules, no weekends or holidays required, unless otherwise required by clinic.
- Professional medical provider doctor's office environment
- The ability to make a meaningful impact on the daily health of patients.
- A family culture of respect and trust
- Career advancement opportunities and career path plan