Job Details
Effective Date: February 22, 2017
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Field Service Representative (Remote - Michigan) page is loaded **Field Service Representative (Remote - Michigan)**
**Field Service Representative (Remote - Michigan)**
locationsWork at Home - Michigan, USA (All Zones) (WMIA) time typeFull time posted onPosted 2 Days Ago job requisition idJR0053872 **McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.**
McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe one product, one partner, one patient at a time.
**Current Need**
We are seeking a Field Service Representative to join our team. The ideal candidate will reside in Michigan. The territory for this position will cover Michigan and Northern Indiana.
**Position Description**
The Field Service Representative (FSR) will conduct sales visits to Tier 1 & Tier 2 customer locations. Duties include meeting with key contacts (Administrator, Executive Director, Director of Nursing, Business Office Manager) at group customer locations to reinforce and sell McKesson value prop, facilitate on-boarding and initial customer location ordering , support key sales initiatives as directed by Sales Managers and Tier 2 National Account Managers, manage utilization and formulary adherence, particularly with customers using a PPD pricing model and support McKesson Brand and other product conversions. FSR will also coordinate with Sales Managers and Tier 2 National Account Manager to capitalize on incremental sales opportunities.
**Key Responsibilities**
* Execute sales calls on group customer locations as directed by National Accounts team.
* Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
* Support customer on-boarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
* Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
* For PPD Customers, educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
* Determine any customer satisfaction gaps at customer locations and resell value prop as needed
* Sell products to locations as allowed by customer agreement. (equipment, housekeeping products, specials)
**Minimum Requirements**
2+ years of relevant experience
**Critical Skills**
* Customer Service experience
* Advanced proficiency with MS Office
* Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
**Additional Knowledge & Skills**
* Detail oriented with good problem-solving skills
* Salesforce or other CRM experience
* Good reasoning abilities and sound judgment
* Ability to work autonomously
* Strong consultation and communication skills; able to sell McKesson value prop and collaborate well with a diverse range of people at customer locations; tactful, professional, and flexible
* Able to thrive in a dynamic environment and navigate organizational complexity and change
* Professional, engaging and confident demeanor
* Adaptive and solution-based sales approach to working with customers/sales teams
* Understand technology and customer ordering systems
* Willingness to relocate for career growth a plus
**Travel**
Up to 80%, ability to travel 3 - 4 days/week
**Education**
4-year degree in business or related field or equivalent experience
**Physical Requirements**
* Significant amount of time performing computer and phone-based work is required
* Significant amount of time spent traveling via automobile
* Must have a valid drivers license and clear driving record
Must be authorized to work in the US. Sponsorship is not available for this position.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
**McKesson is an Equal Opportunity/Affirmative Action employer.**
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ...@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
**Join us at McKesson!**
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us t