Parts Specialist I (Remote in Tempe, AZ)

Job Details

AutoNation Mobile Service HQ* We are looking for an experienced Parts Specialist who is passionate about ensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the Repair Smith's vision and strategy. The perfect person for the job is excited to move fast, think at scale, and takes a customer centric approach to all they do. The ideal candidate should have a minimum of 1 year parts ordering experience in the automotive industry or similar, able to communicate efficiently and in a timely manner with a strong attention to detail. This individual would be responsible for ordering parts in advance for scheduled jobs as well as follow up jobs and special-order parts outside of our preferred vendors. WE WILL DEPEND ON THIS PERSON TO Order necessary parts for automotive repairs Coordinate parts pick ups in conjunction with our Dispatch Team Keeping track and ordering of special-order parts not available through preferred vendors Selection and pre-ordering of relevant parts Identify and flag parts price discrepancies Identifying diagnostic pre-analysis through desk research (Mitchel Pro Demand) Identifying and communication of additional repair opportunities to the operations team and the customer Continuous communication stream to the operation team Ensuring data integrity Optimize procedures and develop operation product ideas Definition and training of standard procedures Identifying product ideas for customer convenience and operations efficiency Performs other duties as requested by manager WHAT YOU BRING Experienced parts ordering within the automotive industry Knowledge of automotive parts required Excellent customer communication Organization skills required Ability to work under multi-task situations in various applications Ability to work in a fast-paced environment required A sense of urgency for all tasks required Knowledge of process improvement methodologies and a continual improvement attitude Ability to identify optimization opportunities, define (digital) procedures and product design to realize optimization potential. Understanding of automotive workshop and repair procedures preferred Familiarity with Speed Dial, Web Warehouse, NAPA, and Parts Tech are a plus Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric. Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.

 AutoNation

 04/23/2024

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