Job Details
At
eXcell
, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
We are currently seeking a talented
Windows Deskside Technician to join our client s team
onsite at Murrysville, PA.
This is a 1 month contract position.Duties and Responsibilities: -
Provide first / second level contact and problem resolution for issues
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Provide extensive software support for client inhouse developed software
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Provide timely communication on issue status and resolution
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Maintain ticket updates for all reported incidents
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Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment
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Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software
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Support and troubleshoot Windows, Microsoft Office, and other desktop applications
Skills and Qualifications:
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Bachelor s degree or equivalent in Computer Science or related field
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Minimum of 3 to 5+ years of IT experience
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CompTIA A+ certification required
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Experience with Windows, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems
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Broad experience of IT with basic understanding of networks and servers
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Must have proven analytical, troubleshooting, and problem-solving skills
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Must have proven ability to multi-task and effectively determine priorities
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Must be adaptable and flexible in a fast-changing industry and work environment
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Excellent communication, relationship-building, and internal customer service skills
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This position requires the ability to work in a project-based environment requiring flexibility and teamwork
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
eXcell
Supports Equal Employment Opportunity**
eXcell
, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
.
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