Job Details
Become part of AAA s established & trusted brand! We ve been serving our members for over 100 years
No Sundays 37.5 hour work week
Bi-Weekly Pay Plus a Monthly Incentive Plan based on your individual performance
Over 3 weeks of paid time accrued during the first year
Complimentary AAA Premier level membership
What we can offer you:
Convenient Store Hours: Monday Friday, 8AM to 6PM, and Saturday, 8AM to 3PM
Competitive pay starting at $18.00/hour, based on experience and location
Medical, Dental, Vision and Prescription coverage
8 Paid Holidays
Paid time off to volunteer
Tuition reimbursement
401(K) plan with company match up to 7%
The primary duties of the Tag & Title Coordinator are:
Process driver s license and vehicle registration applications
Provide advice and answer questions on licensing and registration policies and procedures
Serves as the lead and mentor of title clerks and oversee that title process is being completed accurately
Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
Answer incoming overflow calls for Roadside Assistance during high call volumes
Minimum Qualifications:
Have a high school diploma/GED
Minimum of one (1) year of tag and title work; eighteen (18) months is preferred
Minimum of three (3) years of sales/customer service experience
Have effective communication skills both written and oral
Proficient computer skills including the ability to multitask in several websites and programs
Working knowledge of Motor Vehicle Title system preferred
Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.
Ability to successfully complete all required training workshops provided for Title Service Agents.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Customer Service
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (
Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!
We recognize that you don t stop being a parent, caretaker, pet owner, or student because you re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind even after retirement. You can view our virtual benefit fair here. (
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to ...@aca.aaa.com.