Warehouse Assistant General Manager


Job Details

  • Major Activities
  • Plans and coordinates DC workload to ensure daily goals and objectives are achieved accurately and efficiently. Addresses productivity and accuracy issues as necessary, collaborating with DC leaders regarding performance and/or customer service issues.
  • Monitors processes to ensure compliance and consistency with SOPs; leads process optimization efforts as necessary.
  • Collaborates with DC network leaders on productivity, accuracy, safety and/or staffing projects as assigned and/or as identified.
  • Participates in succession planning and mentoring of Leadership Team members for professional development.
  • Advocates and leads safety efforts for the DC, including attendance at SIRs and determining resulting remedial actions.
  • Aligns operational budget with company objectives and timelines. Aligns DC capital projects to ensure on-time and within-budget completion.
  • Collaborates with leadership to develop, implement, and communicate appropriate action plans to address team member engagement objectives.
  • Partners with the HRM regarding new hire/peak planning, hiring, training and productivity efforts. Partners with HR as appropriate to address team member issues/concerns.
  • Leads/completes other duties as identified or assigned, including DC Network projects.
  • Other duties as assigned


  • Minimum Special Certifications or Technical Skills
  • Proficient in Microsoft Office applications and demonstrated proficiency with related technology applications, including WMS applications
  • Minimum Type of Experience the Job Requires
  • Proven track record of managing projects, particularly working across organizational lines
  • In-depth understanding of Michaels SOPs and policies and/or those of similar organizations
  • Other
  • Models effective organizational/time management abilities to manage multiple priorities concurrently
  • Strong interpersonal skills and the ability to communicate persuasively in both verbal and written form
  • Demonstrates active listening to fully understand issues and exercises strong decision-making ability reflecting that understanding
  • Practices Respectful Workplace behaviors at all times
  • Able to work a flexible schedule, and recognizes the need to alter schedule, particularly in a multi-shift organization
  • Available for overnight travel for training, meetings, projects, etc.
  • Preferred Education
  • Bachelor s Degree in Logistics, Business or equivalent preferred
  • Advanced degree is a plus
  • Preferred Special Certifications or Technical Skills
  • Additional related training and/or certification is a plus
  • Preferred Type of Experience the Job Requires
  • 5 years Operations Management experience in DC/manufacturing environment preferred, demonstrating a track record of leadership to drive operational success
  • Physical Requirements
  • Regular sitting when working in an office environment
  • Regular standing/walking, both in the office area and within the warehouse
  • Infrequent bending, stooping, kneeling and twisting
  • Infrequent light lifting/carrying of items of varying weight
  • Repetitive motion and movement of the wrists, hands and/or fingers
  • Work Environment
  • This position is based in a climate-controlled office setting but will have regular exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits
  • Exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse





 Michaels

 05/06/2024

 Centralia,WA